Your computer trusted platform module has malfunctioned

We will show you how to fix it. You may also see error codes like, and accompany it.

Most of you might not know what the Trusted Platform Module is. Developed for improving security, TPM is a microchip embedded within the motherboard. It is designed to focus on security-related features, which include storing data. The TPM holds vital information such as confidential certificates, passwords, and encryption keys. The current version of TPM 2. While it provides the respective services, there is a prevailing threat of malfunctioning. What to do if you observe the "Outlook Trusted Platform Module has malfunctioned?

Your computer trusted platform module has malfunctioned

Although the actual reasons for the error are still unknown, we conclude several effective and proven fixes after analyzing extensive user reports on answer. Outlook with Office account keeps prompting for password. If this error persists, contact your system administrator with the error code It affects Outlook login only. So, you need to check if your TPM is working properly. If not, you can back up your data and clear TPM. Step 1. Type defender in the Search box and select Windows Security from the context menu. Step 2. Select Device security from the left vertical menu and click on Security processor details from the right pane.

Activate the Memory integrity switch and restart your computer. Then, type msconfig and select OK.

March 11, Are you trying to recover or access your Microsoft Account? Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. February 27, Ask a new question. Outlook with Office account keeps prompting for password.

Sometimes, the TPM may malfunction, resulting in users not being able to access applications such as Outlook or Microsoft Office. Thankfully, there are quite a few ways you can fix the TPM malfunctioning error. The first step in resolving common Windows errors is to perform a clean boot to check whether third-party software is causing the issue. It's not unusual for third-party software to conflict with your Windows PC. Here's how you can clean boot your PC:. If the error doesn't appear, then uninstall any recently installed third-party application. Then reverse the changes you made and use your computer as you would. Alternatively, take a look at how to perform a clean boot in Windows 10 to understand better how the process works.

Your computer trusted platform module has malfunctioned

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Windows automatically initializes and takes ownership of the TPM. There's no need for you to initialize the TPM and create an owner password. If you find that Windows isn't able to initialize the TPM automatically, review the following information:. If you have Windows 11, the initialization of the TPM can't complete when your computer has network connection issues and both of the following conditions exist:.

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Some users found that the error is related to work or school accounts. Details required :. In the next window, click on the Services tab. Update the BIOS for your device. Start Wondershare Repairit for Email on your computer. Then click on Uninstall in the confirmation window. This thread is locked. You need to check whether your TPM works correctly. Windows offers a native security feature for high-security assurance known as Memory Integrity. Submit and view feedback for This product This page. If there is a VPN in your home or company, you may have a try. However, if it is not in use, there is a chance that the TPM error may occur. Click on the Change option on the top. Select the check box next to " Replace owner on sub containers and objects " and select Apply.

TPMs have two modes, 1. TPM 2.

Dilum Senevirathne is a freelance tech writer and blogger with three years of experience writing for online technology publications. Outlook Exchange authentication fails due to the system board replacement. February 27, Microsoft Office utilizes its modern authentication protocols. While it provides the respective services, there is a prevailing threat of malfunctioning. Step 2: As you lead into the respective folder, find the "NGC" folder and right-click on it. Home Support Knowledge Base Article. Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. Figure 1. To do so, you just need to select Update driver in Step 2 and follow the on-screen prompts to complete the update. They can still become major hindrances to processes like the TPM module.