Xbox store game refund

There are many incredible games on the Xbox Series X S, but for every hit, there are bound to be some misses. Thankfully, you can do this with your digital purchases on the Xbox Series X S as well.

Purchasing games digitally is becoming far more common, as it's very convenient. After all, who can be bothered to go to a store to get a game or order one online and wait for delivery? With digital games, you can make the purchase right from your console. The downside of this is how easy it is to make impulse buys. Thankfully, if you buy an Xbox game digitally and regret it, Microsoft does allow you to ask for a refund. This isn't clear initially, as there is no refund option on the Xbox dashboard itself.

Xbox store game refund

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds. Help with giving digital games as gifts. Pre-order Xbox digital games in the Microsoft Store. Microsoft Store Terms of Sale. Statement of Values. We commit to clearly communicating our policies and making our processes simple and easy to understand. Your feedback helps us continually improve your gaming experience. Let us know the reason for the refund request so we can best improve. Refund Eligibility. We provide Digital Game Product refunds as part of a consistent and reliable buying experience.

Microsoft Insiders. Sign in with Microsoft. Provide the reasons for your request and select Next.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in.

Xbox store game refund

After all, no one should have to settle with buying a broken or unfinished gaming experience. Thankfully, Microsoft does have refund policies in place to help take the sting out of such a purchase, and help you and your wallet rest easier. The ever-popular PC platform allows you to refund a game within 14 days of purchase, so long as the title has been played for less than two hours. If these criteria are met, Steam will usually authorize the refund even if the reason is dissatisfaction with the product. On Xbox, digital purchases are usually considered final. In rare cases, such as with the bug-ridden launch version of Cyberpunk , Microsoft will relax its rules on refunds. However, this is only if the company deems a product not fit for purchase.

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Important Refund requests that are outside of the cancellation processes above are not eligible for a refund. Here are the best titles you can play right now. The two main factors that can affect the success of your refund request are as follows:. Refunds are applied to the original payment option. To simplify things, this guide will cover everything there is to know about refunding a game on Xbox and other valuable tidbits. Your IT admin will be able to collect this data. Help with giving digital games as gifts. Request a refund for digital games. There are many incredible games on the Xbox Series X S, but for every hit, there are bound to be some misses. How to get service for Surface.

Games are a wonderful thing, but sometimes they fail to live up to expectations, or in some situations, are downright broken.

This thread is locked. Important Refund requests that are outside of the cancellation processes above are not eligible for a refund. Courtney Todd Independent Advisor. Consumer and Regulatory Information. Can you help us improve? Any more feedback for Microsoft? Home Home. Home Home. We use this information to improve our products and processes, and to hopefully minimize the need for future refund requests. If you're paying for another person's subscription, the owner of the Microsoft account that has the subscription must sign in to cancel. Let us know the reason for the refund request so we can best improve. Order history. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.