Where can i find my telephone banking security number

We also offer a hour automated service, which allows you to check your balance, make payments, report a card lost or stolen.

A quick call is often all it takes to settle a wide variety of issues you may encounter with your everyday banking. With telephone banking, you can:. We also offer a 24 hour automated service which allows you to check your balance, make payments and transfer money. To set up a telephone banking security number or for any other general queries, please call us on:. You'll just need to repeat that short, simple phrase.

Where can i find my telephone banking security number

You just need to upload a photo of your ID plus a selfie and we'll use these to confirm your identity. The quickest and easiest way to register for our digital banking is by downloading our app. If you would prefer to register on a computer or laptop device select 'Register now' below. If you're locked out of mobile or online banking or have you forgotten your log on details, we can help. Our digital banking help tool will get you back online quickly and easily. By choosing a Digital Secure Key, this will give you full access to Online Banking as soon as you complete registration and log on. Once you've set up your new PIN to access the app, you'll be able to set up the app on 2 other devices. This will mean full access to the app and all its features across up to 3 devices. You can review these devices at any time, adding or removing as you like. If you don't have a compatible device or don't want a Digital Secure Key, you can order a Physical Secure Key for delivery when you register for Online Banking or collect one when you register in a branch. More information about secure keys. Alternatively, you can visit one of our branches where a member of staff will assist you. App Store is a service mark of Apple Inc. Android is a trademark of Google LLC. When you register for digital banking, you'll opt out automatically of receiving paper copies of certain statements and documents.

Alternatively, you could call us back when you're somewhere less noisy or from a different phone. If you have already set up a Telephone Banking Security Number but have forgotten it and need to have it reset please call us on

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You just need to upload a photo of your ID plus a selfie and we'll use these to confirm your identity. The quickest and easiest way to register for our digital banking is by downloading our app. If you would prefer to register on a computer or laptop device select 'Register now' below. If you're locked out of mobile or online banking or have you forgotten your log on details, we can help. Our digital banking help tool will get you back online quickly and easily. By choosing a Digital Secure Key, this will give you full access to Online Banking as soon as you complete registration and log on. Once you've set up your new PIN to access the app, you'll be able to set up the app on 2 other devices. This will mean full access to the app and all its features across up to 3 devices. You can review these devices at any time, adding or removing as you like.

Where can i find my telephone banking security number

We also offer a hour automated service, which allows you to check your balance, make payments, report a card lost or stolen. You'll just need to repeat that short, simple phrase. If you've forgotten your phone banking security number, you can reset it by calling One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up. Voice ID will still work when you are suffering from a general cold or sore throat. In exceptional situations where you have a more severe illness that affects your voice, we'll verify you using a different method. We may not be able to recognise your voice if the line is bad or it's noisy in the background. If that happens, we'll transfer you to an agent who will verify you by asking you some security questions. Alternatively, you could call us back when you're somewhere less noisy or from a different phone. It should be possible for you to set up Voice ID if you have a speech impediment.

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We'll just need to ensure we can get at least three strong recordings of you repeating the pass phrase. Why invest with us? Use your voice to access your account through telephone banking. Back to top Back to top of the page. You can do it in 4 easy steps: 1. Click here for further FAQs. You just need to upload a photo of your ID plus a selfie and we'll use these to confirm your identity. You won't need to remember your security number. You'll just need to repeat that short, simple phrase. App Store is a service mark of Apple Inc.

One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up.

Fraudsters and hackers may be able to steal or guess your security number, but they can't replicate your voice. If you would prefer to register on a computer or laptop device select 'Register now' below. More ways to bank. Online banking. Need to reset your details? Alternatively, you could call us back when you're somewhere less noisy or from a different phone. Online Banking Features. Connect with us Listening to what you have to say about our services matters to us. Ways to bank. It also means we can use it to help protect you further against fraud. Back to top. Branch banking. It should be possible for you to set up Voice ID if you have a speech impediment. Telephone Security Number queries.