Silva homes pay rent

Applications are open to join the next Housing Ombudsman Resident Panel - find out more. Silva Homes Limited. Our approach.

Residents of the flats on Downshire Way were left sleeping fully-clothed and struggling to pay energy bills last December after the housing association removed faulty insulation without any replacement. And now their rent is also set to increase by more than seven per cent from April. Silva Homes contractors removed the cavity wall insulation in August last year during major refurbishment works. The housing association said the insulation was failing, making damp and mould worse. The letter also said that removing the faulty insulation had reduced the likelihood of damp and mould and that a new heating system was capable of warming homes. Nicola Chuter said new storage heaters were working well — but without insulation, plenty of heat still escapes through the walls. This is the maximum amount the government allows social housing providers to increase rent by this year.

Silva homes pay rent

Abri is a large housing provider who own and manage over 50, homes and various community assets, serving , customers. If you're an existing customer you can manage your account, including reporting repairs, viewing your statement and making a payment, using our MyAbri portal. Visit MyAbri. If you're looking for new homes to buy or rent, including through shared ownership, you can visit our Abri Homes site. Visit Abri Homes. The boards of Abri Group Abri and Silva Homes Silva have today 14 March announced they are in advanced discussions regarding the two organisations joining together, after agreeing an outline business case. If the final business case is approved it would result in Silva Homes joining the Abri Group as a subsidiary. Between them, the two organisations own and manage 45, homes and work on behalf of , customers in the south of England. Alongside our geography, we share the same fundamental purpose, and very similar objectives. Should the final business case be agreed, a new regional approach is proposed within the Abri group, directly accountable to customers on all the issues that are important to them. But until this time there is no immediate change for customers and colleagues of Abri or Silva. The anticipated benefits include additional new homes provided in the region.

She said the landlord had failed to inspect the insulation and it often failed to return phone calls. All complaints would be acknowledged within 2 working days.

Silva Homes is a vibrant, confident and independent housing association with ambitious plans, backed by strong finances and excellent colleagues. We were established in as a stock transfer association, and since transfer we have added just under homes to our property portfolio and have significantly invested in, and improved, our homes and services to our customers. Silva Homes owns and manages around 6, rented homes, including sheltered housing flats, as well as 1, leaseholder properties. As well as looking after all tenancy issues, rent payments, repairs to homes and landscaping, Silva Homes has also carried out a major improvement programme, including fitting new kitchens, bathrooms and heating replacements in homes that need them, and is building new affordable homes. Like all registered housing associations, Silva Homes is regulated by Homes England, which is a government body.

Home » My home » Pay my rent. It is your responsibility to make sure that your rent is paid on time, whether you pay your rent yourself or it is paid by someone else, including Housing Benefit. If you are struggling to pay your rent, talk to us. We can work together to help you avoid rent debt and the risk of losing your home. The rent paid by our tenants covers the cost of repairs in your home. It means we can invest in improvements like new kitchens, bathrooms and energy efficient boilers. It also funds the Plus services that we provide as a landlord that is here for people, not for profit — things like employment and money advice, support for communities and help for people experiencing anti-social behaviour. We have made it simple, easy and convenient for you to make a payment to Homes Plus, with a choice of ways to pay your rent. You can find the rent calendar in our documents area. Most customers find that the easiest way to pay their rent is by Direct Debit.

Silva homes pay rent

When Bracknell Forest Council sold its homes, it said the move would mean tenants would benefit from millions more pounds that the new private provider could spend on repairs and maintenance. The council transferred most of its housing stock to a private company it set up, Bracknell Forest Homes, in It argued that it needed to do this as it could no longer cover the costs of maintenance and upgrades itself. These would include double glazing, new kitchens and bathrooms, and efficient central heating, as well as day-to-day maintenance. Throughout the early months of the council consulted its tenants on the transfer — arguing strongly in favour. It even produced a DVD to help persuade them. Tenants voted by 70 per cent in favour of the transfer, on a turnout of We pay our rent, we deserve decent homes.

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In addition, a bathroom fan was not working correctly. Those ads you do see are predominantly from local businesses promoting local services. The inspection report should be shared with the resident and the Ombudsman. We have seen undated handwritten notes which the landlord said related to the inspection. Further, it was reasonable to conclude that failing to complete repairs to a satisfactory standard resulted in at least one avoidable follow-up visit. Record keeping. Whilst the November inspection record was more detailed, it was an image of a hand-written list of bullet points. In addition, brickwork was clearly damp and the family were already following most of the prevention advice given. Again, this referral took around 2 years. It would recall the repairing contractor to ensure the finish matched the existing artex.

Opening hours are Monday to Friday between am and 5pm. Western Peninsula is closed on bank holidays. Silva Homes is a housing association and looks after all matters relating to rents, tenancies and estates issues with Silva Homes.

Submit Cancel. Further, mould was found under the carpet and on personal belongings. On that basis, the response resembled an update rather than a complaint resolution. The resident said mould and wetness under the carpet prompted the family to stop using a bedroom. Further, the timeline suggests it took separate interventions from medical professionals, in November and January , before the landlord finally referred the property to its damp specialist. The inspection report should be shared with the resident and the Ombudsman. Alternatively, she could apply for a mutual exchange using the Home Swapper service. This is with a view to ensuring her concerns are captured and logged as a formal complaint accordingly. The amount of damage to their belongings and furniture was upsetting and the resident could not afford to keep replacing items. It also mentioned defective plaster and mould throughout the property. Comments: Our rules We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The timeline indicates window and plastering repairs are likely outstanding. It addressed damp and mould in both bedrooms, a hole in the bathroom ceiling, outstanding gutter repairs and a fan installed in the wrong place. Further, an identified guttering repair is outstanding. An appointment was booked for 29 March but the resident had postponed the works.

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