Shopee change of mind

By Jonathan99 April 12, in General Topics. I have order a monitor I was not too sure about it size, before I made the order I contact the seller and he agree I will be able shopee change of mind return the product in case "change of mind" - which then I did choose to do since the monitor size was too big to my liking, shopee change of mind. I sent it back to shopee and then shopee decided to decline my return request and are going to ship the monitor back to me - even though I have provided then with evidence that webi seller agreed to a return.

By Jonathan99 April 12, in General Topics. I have order a monitor I was not too sure about it size, before I made the order I contact the seller and he agree I will be able to return the product in case "change of mind" - which then I did choose to do since the monitor size was too big to my liking. I sent it back to shopee and then shopee decided to decline my return request and are going to ship the monitor back to me - even though I have provided then with evidence that the seller agreed to a return. Don't understand how this has anything to do with Shopee - you claim an agreement with seller not Shopee. You should be in contact with seller I would think. Has seller agreed to the return to Shopee?

Shopee change of mind

To join, invited sellers should express their written intent to participate via email or through the opt-in form to their Key Account Manager at least 7 calendar days before the next run. Below are the 3-month program runs that sellers can join within a year:. Sellers will not be able to terminate their participation in the middle of an ongoing run. A program runs for a period of 3 months. Sellers may terminate their participation in the upcoming run via email or opt-out form submission to their Key Account Manager at least 7 calendar days prior to the last day of the current run. Otherwise, participation in the program will be automatically renewed for the next 3-month run. Sellers may request for the opt-out form from their Key Account Managers approximately 1 month prior to the last calendar day of the current program run. The schedule for opting out of the program is as follows:. Q: Can all sellers join the program? A: The program is available to select Shopee Mall sellers only. Sellers will receive an invitation to join the program through their respective Key Account Managers. Q: When will my participation be confirmed?

I suspect you mean sellers as kind of hard to vet customers.

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Effective 19 March , all products on the platform with certain exceptions will be covered under the Change of Mind COM Return feature. The Change of Mind Return is not applicable to certain product categories. Learn more here. However, sellers can opt to subscribe to the Seller Shipping Fee Saver Programme to enjoy additional cost and time savings. Click here to learn more. Only Mall sellers will have the returns checked by Shopee whereas all non-Mall sellers will have their returns go direct-to-seller. Buyers will need to return the item to sellers within 15 days of order delivery date.

Shopee change of mind

Allowing buyers to simply decide that they made a bad decision and return the product for a refund. No further questions asked. Shipping for the returns will be covered by the seller, who can then claim the costs from Shopee themselves. With that in mind, there is an extensive list of exceptions for this policy. Certain categories of clothes, watches, perishable goods, e-books, and fashion accessories are among the exclusions.

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Your item was probably opened, thus shopee refuses to accept the return for this reason. This is automatically deducted from the escrow upon release. Sign In Now. You should be in contact with seller I would think. Share More sharing options I suspect you mean sellers as kind of hard to vet customers. Sign in Already have an account? Edited April 13, by robblok. Q: Is the Free Returns Fee inclusive of tax? Q: Does the Free Returns Fee apply if the order is canceled?

To join, invited sellers should express their written intent to participate via email or through the opt-in form to their Key Account Manager at least 7 calendar days before the next run. Below are the 3-month program runs that sellers can join within a year:.

Q: Is the Free Returns Fee inclusive of tax? Sellers may terminate their participation in the upcoming run via email or opt-out form submission to their Key Account Manager at least 7 calendar days prior to the last day of the current run. The schedule for opting out of the program is as follows:. A: The program is available to select Shopee Mall sellers only. One does not just pack the item and send it back to shopee without first getting their agreement. Posted April 13, Sign up for a new account in our community. Just now, lopburi3 said:. Sign in Already have an account? This is allowed only for selected products. Learn more about seller fees here. Kiwi brothers deny all charges, their parents speak out - Tim Newton Today - March Below are the 3-month program runs that sellers can join within a year:. Recommended Posts. What is the Free Returns Program?