Help on snapchat

Get direct support when you're having issues. Jump to a Section. This article explains how to contact Snapchat support by reaching out through both Android and iOS versions of the app, help on snapchat.

Last Updated: January 7, Fact Checked. This article was co-authored by wikiHow staff writer, Janice Tieperman. Janice is a professional and creative writer who has worked at wikiHow since With both a B. In her free time, you can find her working on a new crochet pattern, listening to true crime podcasts, or tackling a new creative writing project. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.

Help on snapchat

If you are facing issues with Snapchat, first make sure that your smartphone is connected to the Internet. Poor Wi-Fi or mobile data connection can affect the application's operation. Sometimes that's all it takes to fix a bad connection. If this is not the case, you should get in touch with the Snapchat Customer Service team. The best way to reach out to them is through the app. Sign in to your account and tap your profile. On the top right corner click the gear icon. Next, scroll to the bottom, choose the More information section, and tap Snapchat Support. Here you should see the Snapchat Contact Us button. You will be prompted to select the category your issue is associated with. Then, you will have to answer some more questions to provide more details. Having stated all the required information you will get troubleshooting instructions. Go ahead and try them. If you tried the suggested troubleshooting tips and failed to resolve the issue, you should repeat the process to get to the instruction section and click the field Need Help with something else.

Frequently Asked Questions.

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However, if the issue is too complex , your best bet is to contact Snapchat support for assistance. Snapchat frequently replies to user questions on Twitter, so tweeting them is a good way to get their attention. If you can send a message to Snapchat, make sure to include your username, email, mobile number, and description when appropriate. Snapchat has a Snapchat Support account on Twitter. The closest thing to a live chat is to send a direct message to Snapchat Support on Twitter. Alternatively, you can post a tweet and tag SnapchatSupport for assistance. Snapchat support can take 1 to 3 business days or more to respond depending on the number of reports they get.

Help on snapchat

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Having stated all the required information you will get troubleshooting instructions. While you can't change your Snapchat username officially, there is a workaround. Her work has appeared on Techvibes, SlashGear, Lifehack and others. Learn more Sometimes that's all it takes to fix a bad connection. Direct message snapchatsupport for help with your problem. Fill it out and click Send. Watch Articles How to. Ostin Nmx. Consumers Call the Most From. Read full review.

Last Updated: January 7, Fact Checked.

Other Info opening hours : Other Locations: W. Davinder S Wln Feb 8, You should send a tweet or a direct message to Snapchat Support. Yes No. Tap the yellow SEND button when you're done. Last call: Feb 24, Direct message snapchatsupport for help with your problem. Edit this Article. Submit the requested information on the following page. Aracely Wgw. Sometimes that's all it takes to fix a bad connection.