Ebay item not arrived

I don't use ebay that much but i never had any problem, not even with adaudit plus vendors that are further away and can have a language barrier to talk to. So i bought this item, i don't remenber what the delivery time was, and i can't seem to be able to see it now. I didn't paid much attention to it as i never had any problem before, ebay item not arrived. I paid a lot of money for the shipping considering the distance between our 2 countries.

I purchased several fragrance samples in the past on ebay from this specific seller probably mode than I never had a problem. Last monday I ordered 3 and he shipped them all on the same package, it was marked as delivered on Wednesday but I never received anything. My neighbors are usually good at giving me misplaced packages, and so is USPS at delivering to the correct mailbox. What are my options? Its a seller with good rep, and its not really a high value item that will make the seller go broke if he issues a replacement or refund. In no way, shape, form, or dimension is this the fault of your seller.

Ebay item not arrived

Communication with the buyer before he or she asks eBay to open a request is the best way to try to resolve the issue. So keep an eye out for messages from your buyers and respond promptly. Once a request is opened, you have 3 business days to resolve the issue. After that time, either you or the buyer can ask eBay to step in to help resolve the issue. When a buyer opens a request, the funds related to the sale may be put on hold. Once the issue is resolved, the hold is lifted and you'll receive your funds in your next scheduled payout. In order to be protected, tracking must be from one the shipping carriers integrated with eBay and must include the date you shipped the item, the date it was delivered, and the address it was delivered to. If eBay steps in to help, you will no longer be able to issue a refund. See the instructions below to find out how. If eBay closes the case on behalf of the buyer, you could receive a defect that may affect your seller standard. Once the buyer has let you know that they have an issue, you have 3 business days to make things right.

Get this in writing for the carrier if delivered to the wrong location. Message 9 of If USPS failed to delivery to the correct address or damages it, the seller is liable.

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I bought an item and was given a tracking number with zip code but no address. Post office said item was send to different address but will not tell me in writing. Seller is no longer on ebay and both ebay and paypal closed case because there is a tracking number. What is my best optionto report this fraud or has ebay been hacked and not informed its users or the public.? As long as tracking information indicates that the item has been delivered, neither Ebay nor Paypal will help you. You'll need to appeal the case.

Ebay item not arrived

We want you to shop hassle-free on eBay. Our Money Back Guarantee applies to most items on our site, and there's no extra fee for coverage. Find out more. In order to be protected by eBay Money Back Guarantee, certain payment methods must be used and all eligibility requirements and deadlines must be met. If the seller asks, send the item back as soon as possible using their preferred return method. Customer support.

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Select See cases and find the item in the list. Message 6 of 7. Learn how to cancel an order and how it can affect your performance on eBay. Yes, the seller absolutely is. Select See details next to the request. Seller performance. Showing results for. It's been over a week and seller doesn't ship the item or reply. You didn't say. Respond to any buyer messages in a timely manner. Why not sit back and wait for its arrival, knowing that you're protected by the MBG if you've not received it within a few days past that date. Why pay good money for DC to start with? This is the worst ebay experience i ever had I really needed it and this wait is really killing me.

I purchased an item on ebay on April 10th. It is July 22nd, and the item has not arrived.

It is also the purchasers to have a secure place to receive the package. In your purchase history to the right of an item title, is a More Actions box. Oh, Ship! Message 15 of The seller is liable to deliver the package to the address the buyer provided. Upload tracking as soon as you ship the item. Yet until I got the package back I as the seller had only the delivery comp to say they got it and buy such was covered. I did not state or imply that DC is useless for sellers. Select See details and then send an appeal. How does a seller separate the Truth tellers from the non truth tellers? Select Report problem or Ask eBay to step in and help , and follow the instructions from there. Did you mean to respond to me? Did you really talk to all the neighbors? In response to aproudparent Combined shipping is a win for both you and your buyers.