Colchester zoo blue light card

Guests with disability — Any guest with a disability will be required to purchase the relevant adult, child or senior Zoo Pass.

Please find answers to your frequently asked questions and queries below. If you still have a question please feel free to get in touch with our team at enquiries colchesterzoo. Quick Links. Book Tickets. Support Us. Further important information can be found below. Any enquiries regarding a booking, payment or other general information about an order or question about your visit should be made by calling ext from 9.

Colchester zoo blue light card

We understand you might have some questions about your next visit to the zoo. We open our gates every morning at 10am. You can find the closing times for the date of your visit here. When you arrive at the zoo by car, our team is on hand to welcome you and guide you into a parking space. If you have pre-booked tickets, you can go straight to the gates and a member of our team will scan your QR code which you will have received via email. If you would like to book a ticket on the day, head to the ticket office to the left of the main entrance. We have introduced extra security measures at our main gates in the form of security scanners and we have also put in place a one-way system that sees people enter the zoo through the main gates and exit via our main gift shop — ensuring that every visitor is screened thoroughly. Our priority is to always make sure that Chester Zoo is a safe and secure place for our visitors, staff and the animals under our care. As part of our admissions policy you may also be subject to a random bag search, failure to consent may result in admission being denied. You can pre-book your tickets here. Or purchase your tickets on the day at our Ticket Windows.

You will receive drop-off and pick up information in your confirmation email. At what age does my child need a membership? You can pre-book your tickets here.

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Colchester Zoo is home to over species set in 60 acres of parkland and lakes! Embark on a wild adventure! Quick Links. Book Tickets. Support Us. What's Happening 13th Mar. Accessibility Information Find Out More. Zoo Pass Find Out More. Animal Experiences Find Out More.

Colchester zoo blue light card

Guests with disability — Any guest with a disability will be required to purchase the relevant adult, child or senior Zoo Pass. If you require assistance during your visits to Colchester Zoo you will be asked to show verification of disability when your Zoo Pass is processed allowing you to have an assistant visit with you FREE of charge each time you wish to visit with your valid Zoo Pass. If you have a Zoo Pass and would like to renew please visit our friendly Guest Services team upon entry and read more below. Upgrade your admission ticket to a Zoo Pass during your visit! If you are a current Zoo Passholder you can login to our Membership Portal to update your details, check your expiry date, see your previous visits and view key information for your Zoo Pass! Quick Links. Book Tickets. Support Us. Colchester Zoo Annual Passes. Please note this does not include pre-bookable events, secondary attractions, or out of hours special events which may be charged for.

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Please visit out hire information page here for more information on our hire fees and deposits and which hires are currently available. If you have an enquiry on something you have lost during your visit to Colchester Zoo, please call our Administration Office on ext and a member of staff will be happy to have a look for you. On occasion, we do take photographs of our Junior Programme activities. All time spent viewing animals at the zoo will take place from public viewing areas and there is no behind the scenes access. Our Junior Programme events are planned with the full length of time in mind so your child may not get the full experience if they do not attend all sessions. No, we do not have any lockers on site, and due to security reasons, we cannot store any visitor belongings, such as large bags or suitcases. Can I purchase a membership as a gift? Comply with the rules, which are compiled by the children attending the club. We do however recommend booking online in advance to receive the best price on your tickets. Quick Links. Yes, we have 13 EV charging stations in our main car park available for zoo visitors. You can also download and view our accessibility map here.

Those visiting with valid Zoo Passes or complimentary, adoption, open-dated tickets, or those wishing to use Tesco Reward Partner Codes, are not required to pre-book in advance. Please use an alternative browser to make your purchase. You can check our gate price below.

We do however recommend booking online in advance to receive the best price on your tickets. What if my child has additional needs? Therefore it is necessary to pre-book a free timeslot to attend the Soft Play. New Comment Save for later. This website uses cookies to improve your experience and analyse our website traffic. If you purchased your ticket in person at our Admission Till windows, the upgrade will need to be completed in person as we need to obtain the physical receipt from you. Find out more HERE. Please note, there may be a remaining fee to pay on the day. Our members portal is currently under development to better aid our members in viewing their membership details online. Will you take photos of my child? Book Now: shop.