Appointment at apple genius bar

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter.

See all in-store and online services. Connect with a Specialist online. Or in a one-on-one session at an Apple Store. From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered. Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost.

Appointment at apple genius bar

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. In some cases, depending on your Apple warranty , Geniuses will simply replace your device. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. A Genius can take your device and ship it out for repairs, and the serviced item can be mailed directly to your home when the repair is complete. Quick tip : If possible, back up your device before taking it to a Genius Bar. This is especially important if swapping your device with a replacement is necessary. Before you go directly to an Apple Store and try to get the attention of a Genius, start online or with a phone call.

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Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. Just click on the Visit the Genius Bar option. You can then pick the one closest to you, or the one with the most or soonest appointments available. Click on the time you wish to book and your appointment will be confirmed automatically.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter. Tweet your questions to AppleSupport.

Appointment at apple genius bar

The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs. The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues. The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs. Most basic phone repairs such as battery or screen replacements can be done in-store and returned to you the same day. Before you make an Apple Genius Bar appointment, there are a couple of simple fixes that you can try depending on the problem that you are experiencing.

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Newsletter Sign Up. Instead, it suggests a phone call or online chat with Apple support. If you need help with an iPhone, you should also include the phone company you use with your iPhone for a list of nearby Apple and carrier stores. Or in a one-on-one session at an Apple Store. Shop online with a Specialist Reserve an in-store shopping session. Quick tip : If possible, back up your device before taking it to a Genius Bar. Create profiles for personalised advertising. Posted on Jan 16, PM. You'll now see a list of the devices linked to your Apple ID. Apple tech problems? But other than that in person is the way that's probably the easiest. This will take you to the Genius Bar section where you can make an appointment. Jan 16, PM in response to lobsterghost1 Yes. I need to schedule a Genius Bar appointment for an iPhone 11 Pro.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses.

Select the one that best matches your need if there isn't a match, click The topic is not listed. User level: Level 1. Jan 16, AM in response to austinag. Elevate your everyday with our curated analysis and be the first to know about cutting-edge gadgets. Choose how you'd like to get help. It indicates the ability to send an email. It will also be useful for you to bring a photo ID with you, which matches your reservation name. Choose a Genius Bar Appointment. Email address. Select your issue by tapping on the relevant categories. More about iphones. Stay up to date with what you want to know. Email Twitter icon A stylized bird with an open mouth, tweeting. You'll be prompted with possible ways to solve your problem without going to the Genius Bar. Show more Less.