Xfinity ups return

Monday, September 18th, PM. We recently moved outside of the Xfinity service area, and would desperately like to return our equipment.

Tuesday, November 21st, AM. Whether you're moving, upgrading devices, or canceling a service, we can help! Visit our Digital Return Center at xfinity. If you don't see your device, simply follow the return options below. You just need your Xfinity ID and password. For help moving, just tell us a bit about your move at xfinity. We'll take care of the rest so you can move in about a minute.

Xfinity ups return

Thursday, September 7th, AM. I received a call from A service associate saying I could access the return label from my account online but when I go to the returns portal there is no devices showing in my list so I have no label to take to UPS. I recommend visiting theupsstore. I am concerned that you stated you have paid two additional months of service. You should not be receiving a bill for service usage if you have canceled service. Simply returning your equipment will not disconnect your account. These are two separate processes. To make sure your account is actually disconnected could you please send our team a direct message with your full name and full address? To send a direct message:. Customer Service. Xfinity Community Forum. Like Comment Follow. To send a direct message: In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon Click the "New message" pencil and paper icon In the 'To' line, type "Xfinity Support" there. A drop-down list appears.

Those are customary reasons to return the equipment back to its original manufacturers.

Monday, September 25th, PM. I need to return a modem and 2 cable boxes but the return label is not showing on my account when I click on the link. I live over an hour away from an Xfinity store or a UPS store. Online chat nor customer service has been able to assist me. Thank you for taking the time to reach out to us here in the Digital Care team. You have reached the Xfinity experts who can certainly assist you with processing a return of your equipment.

To see these instructions in a different language, see: Chinese Portuguese Russian Tagalog Vietnamese Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label recommended Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you. Already submitted a return request? You can track your return at the Pending Return Status page. Check off the device s you'd like to return and select Continue. When returning your device s , check the serial number on the device to ensure that it matches your selection. Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm.

Xfinity ups return

Need to know how to return Xfinity equipment? You have three options — the first two apply if you need UPS to handle your return. You can use the Xfinity website to arrange for shipping with UPS. If you choose this route, you can get UPS to pick up your package at your home or office or you can take your device to a UPS outlet yourself. The final option is to cut out the middle-man and take your equipment to an Xfinity store yourself. It has its advantages. Would you like more detailed help?

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Place your UPS prepaid shipping label on the outside. Start Here. Start Here. For help moving, just tell us a bit about your move at xfinity. Select a return option, follow the listed instructions and press Confirm. Thank you for reaching out! We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Knowledge Base. I am unable to find a person to contact. A drop-down list appears. You can also stop at the nearest Xfinity Store or Comcast Service Center and then make an appointment by visiting Xfinity. Apparently not. When returning your device s , check the serial number on the device to ensure that it matches your selection. Xfinity Community Forum. We do have an agreement with the UPS Store to handle returns.

Tuesday, November 21st, AM. Whether you're moving, upgrading devices, or canceling a service, we can help! Visit our Digital Return Center at xfinity.

Please, mark a reply as the Accepted Answer. I am an Official Xfinity Employee. I do not want this stupid bill going to collections but i am not going to pay it. Like Comment Follow. Update your email address. Place your UPS prepaid shipping label on the outside. Should you need to return your rented equipment, there are a few ways to do so. Thanks for your reply, though. Please allow up to two weeks for the return to process and your account to reflect these changes. You can track your return at the Pending Return Status page. Just to verify, I am able to walk-in to the UPS store in an area of the country not served by Xfinity, with no label, and they are able to take the equipment?