Windows 10 1809 rdp black screen

It looks like connected, but the whole screen is blank and the mouse cursor become hourglass then about 1 minute later, lost connection.

Microsoft has been trying to make things better with the Windows 10 update process, but a few things keep going awry. A new issue has been reported that is affecting Remote Desktop users running the latest Windows 10 May Update with older display drivers. Some of these users are experiencing black screens when connecting to remote computers. I upgraded my secondary machine from to I then upgraded my primary machine to hoping that would help, but no.

Windows 10 1809 rdp black screen

In this article, we will show what to do if you see a black screen instead of a desktop when you connect to a remote Windows host via RDP. This problem often occurs in the latest Windows 10 and Windows Server builds, and I decided to provide some information about typical solutions from our internal HelpDesk knowledge base. So you are trying to connect to a remote computer using a standard Windows RDP client mstsc. There are a lot of reasons why a black screen appears in an RDP session. It is quite hard to diagnose or categorize them. Microsoft offers some other recommendations that do not always help, but can fix the source of the problem:. Notify me of followup comments via e-mail. You can also subscribe without commenting. Leave this field empty. Home About. This sometimes allows you to get back to a desktop in an RDP session. Try to use automatic driver update if you have not disabled it, or download and install the driver manually ; In some cases, you must set using XDDM video driver instead of the WDDM one.

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Connect and share knowledge within a single location that is structured and easy to search. I always connect to my domain computers using Windows 10 Remote Desktop in version without any problems. Now, some computers were upgraded to Windows 10 May Update version. After that, i can connect to those computers, but it always shows a black screen and i cannot do anything. It shows the mouse icon, so i supose that the session is connected OK, but i cannot do anything or to manually start the explorer. Of course, i cannot see the Desktop.

If I open the computer via idrac othing works I cannot move the mouse, the only solution is the hard reboot. In the event viewer I have the following error: "The RDP display control module failed to change the session monitor layout. Dominik Erdei. We were having the same issue and found that the solution was to update the local Security policy on the server:. Thank you very much, you saved my day, that was the correct settings to change which, somehow, was automatically modified one random day by the server

Windows 10 1809 rdp black screen

February 14, Ask a new question. I upgraded my secondary machine from to I then upgraded my primary machine to hoping that would help, but no. Fortunately I also have GoToAssist installed so I was able to log into the secondary machine that way and checked for updates, still no help.

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Microsoft FastTrack. February 14, Top Contributors in Windows Intune and Configuration Manager. Thanks MS. Changing how community leadership works on Stack Exchange: a proposal and Search the community and support articles Windows Windows 10 Search Community member. Connect and share knowledge within a single location that is structured and easy to search. It doesnt matter what version the server is, clients cant connect if udp isnt disabled. Most Active Hubs Education Sector. Add a comment.

Connect and share knowledge within a single location that is structured and easy to search. I always connect to my domain computers using Windows 10 Remote Desktop in version without any problems.

Mark Smith. I can't go around blocking udp everywhere. Finally I reverted it back to and Remote Desktop once again works. Copper Contributor. Unsolicited bulk mail or bulk advertising. In reply to rseiler's post on July 13, Highest score default Date modified newest first Date created oldest first. Most Active Hubs Microsoft If yes, please share your link so that the rest of us can upvote. Works much better.