Virgin media hub 5

Follow our step-by-step guide to get the new Hub set up in no time.

How do you get a Hub 5? I have called the support team only to be told that the Hub 5 has the same specs as my current Hub 4, which it does not as I just want the 2. The person who answered the call was not much help at all and just said I could not have one after it took them over 20 minutes to find something out. I would supply my own Cable Modem but I don't think they would allow that and they don't offer a Cable Modem only option. Tricky really as technically the HUB 4 can provide full speed across all devices in router mode, so the scripts the 'helpdesk' follow would not take your request into consideration. Existing customers are getting Hub4's - as you've discovered. This policy is under continual review and should change when stocks of that Hub have built up sufficiently to issue them to all 1GB customers - but who knows when that will be.

Virgin media hub 5

Can anyone let me know if I would see any benefit in switching from a Hub 3 to a newer Hub 5 as just been offered a switch? I'm on a Mb cable connection currently, so don't know if I would actually see any benefit other than better wi-fi?! Go to Answer. Some people say if it ain't broke don't fix it. But, if you are being offered a free upgrade I would suggest to take it as you may need to payshould you decide to upgrade your hub at a later date.. The hub 3's are getting old now. If yours was to develop a fault so that it needed replacing then you would probably receive a refurbished hub3. It's difficult to estimate what the lifespan of the replacement unit would be. When a customer cancels VM no longer ask them to return the hub3, so it looks to me like they will only be issuing hub4's and 5's in the near future when they run out of stock of hub3's. The only issue I had with my hub3 was that the wifi signal in the kitchen was poor, and virtually non-existant at times in the garden. I was on a M connection when I received a hub5 to test, It immediately improved the reach of my wifi, and also both my wifi and ethernet connection speeds. My speeds weren't that good as I had an old PC. I'm now on a Gig1 connection. With the hub5 on my old PC the speeds increased to around Mbps.

Signals from baby monitors, fish tanks and cordless phones can also interfere with WiFi signals.

As the title suggests, I thought it necessary to start a thread to discuss the x2 versions of the Superhub5 in the wild! I have had my Hub 5 since last August, to be fair I am impressed. Uptime is good, WiFi is solid, speeds are as specified. My previous Hub was in modem mode with my own router due to connection problems with various devices. Not had those problems with the Hub 5 so sticking with it. It has a fibre connector where the standard Hub 5 has a co-ax connector.

Find out here. The Virgin Media Hub 5 is a better router than the Hub 4. It supports Wi-Fi 6 and also includes a 2. That could come up in handy as Virgin continues to upgrade its speeds beyond a gigabit. You can find out more about the benefits of Wi-Fi 6 here. At the time of writing, the company appears to only be offering the new router to customers on its most expensive gigabit package, but you might be able to negotiate a router upgrade for free if you get through to the support team.

Virgin media hub 5

Powered by unlimited lightning-fast broadband, our Hub serves up the WiFi strength you need to scroll, meme and stream. The more speed your Hub gets, the more your WiFi can do. Think streaming in Ultra HD, grabbing that game update before your mates, and downloading massive files in a flash. If you currently have a Hub 3 or older model including the Superhub 1A, 2A etc. Sign in to My Virgin Media to check your existing package and upgrade your service today. The latest generation of WiFi technology takes advantage of dual band reach for guaranteed speed, coverage and reliability and less WiFi lag. Enjoy great WiFi coverage thanks to four built-in antennas that extend and maximise your WiFi coverage around your home. Intelligent WiFi chooses the least busy connection for your devices and automatically sorts WiFi issues for you. From there, the setup is nice and simple. Connect the coaxial cable to your new Hub and secure it with a spanner this will be included when you receive your new Hub.

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From there, the setup is nice and simple. Yes No. As Virgin Media first rolled out its fastest 'Gig1' broadband service a couple of years back, it supplied the hastily summoned Hub 4 router to early adopters. When a customer cancels VM no longer ask them to return the hub3, so it looks to me like they will only be issuing hub4's and 5's in the near future when they run out of stock of hub3's. I only asked this question as an engineer was round yesterday checking my power levels and he suggested upgrading for free if I called his number to the newer Hub 5 which has more wifi antennas than the Hub 3. Step 6 Turn on and start the Box. In response to Kingcartwright. Aim for 1 metre of clearance. Switched On Families. Home Providers Virgin Media. Accepted Solutions. WiFi Guarantee available with M50 broadband or faster. Avoid the Hub 4 and Hub 5x if you possibly can.

With this latest technology and even more WiFi antennae than its predecessor, the Hub 5 will be able to support more devices, connecting at the same time, while expanding coverage and stability which improves WiFi performance. It means the new Hub 5 boasts increased WiFi speeds, lower latency and can help reduce interference from neighbouring hubs and devices.

Showing results for. Did you mean:. Step 4 Start up the Hub. Gaming Support. Tech Specs for Hub 5, Hub 4 and Hub 3. Hi Kingcartwright, Thank you for your post and welcome to the community. What do you get with a Virgin Media Hub 5? Showing results for. Stay safe online. Tech Chatter. QuickStart, set up and connections. Can I upgrade to a Virgin Media Hub 5?