The marlow medical group

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The Marlow Medical Group Patient Participation Group is eager to ensure that our patients are actively involved in deciding how the health services they use should develop. The aim of the Patient Participation Group is to give patients, GPs and practice staff an opportunity to meet, to exchange ideas and to keep you informed of the latest developments within the health service and primary care. Feedback of your experiences will also help us to improve the services we offer. You will be invited to attend our Patient Participation Group meetings which are held twice yearly. We may also occasionally contact you to ask you to complete a survey or to try out a new service.

The marlow medical group

Displaying 1 to 10 of Although my appointment through the kinik system was two weeks after requesting it, the doctor I saw this afternoon was extremely efficient, very personal and thorough. I was impressed. Report as unsuitable. Dear Mr Lucas Thank you for taking the time to send your lovely feedback, which I have shared with the clinician you saw. When Marlow Medical Group initially deployed the Klinik Access system, it appeared to work well see earlier reviews on this page. As greater numbers joined the online-appointments-only revolution in the name of efficiency When Klinik no longer works and there is no reply to an online appointment request, we are told a patient cannot then request an appointment on the phone. All patients continue to be funnelled into the seemingly-overwhelmed Klinik triaging hopper, with no reverse communication to the end user as to where in the system their request for a doctor's appointment might be or when they may be seen. Weeks can go by with no clue on either side as to what is happening.

Website: www. If a query is not urgent, we aim to confirm an appointment date and time within 2 weeks. You will be invited to attend our Patient Participation Group meetings which are held twice yearly.

Do you want to find groups and support in the community that might help you improve your health and wellbeing? The practice serves approximately 27, residents within our catchment area. The clinical team are enabled by our colleagues in reception, our large administration team and the practice management team. In addition, the Marlow Access team MAT is a specialized team made up of practice and Primary Care Network staff who care for patients with more complex conditions and needs such as hospital discharge or end of life care. They are well connected to the various community services such as District Nurses and Occupational Health as well as local voluntary services and can add valuable extra support at times of need. There are dedicated doctors assigned to the Marlow Access team who support this work. Visit Website.

Displaying 1 to 10 of Although my appointment through the kinik system was two weeks after requesting it, the doctor I saw this afternoon was extremely efficient, very personal and thorough. I was impressed. Report review titled Excellent doctor as unsuitable. Dear Mr Lucas Thank you for taking the time to send your lovely feedback, which I have shared with the clinician you saw.

The marlow medical group

The Doctors House - Marlow Medical Group GP has total registered patients , out of this there are female registered patients and male registered patients. It offers Electronic Prescription Service EPS which allows you to get your medicines with out the need of paper prescription. Toggle navigation Health GPS. GP Profile. Opening times. Monday Tuesday Wednesday Thursday Friday Monday Tuesday Wednesday Thursday Friday Saturday Registered Patients.

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When Klinik no longer works and there is no reply to an online appointment request, we are told a patient cannot then request an appointment on the phone. I call up 9 days later to be told nothing. As a patient this has made me concerned, angry, upset, frustrated and lacking any autonomy. You can then enter your request in the free text white box. We have a daily huddle with all teams represented to catch up informally and share any important updates and news. An on-line request for a doctor's appointment was submitted at , notification was received within 5 minutes and he was seen at Patient Participation Group - Welcome Would you like to become involved in decisions about the services the Marlow Medical Group provides now and in the future? Weeks can go by with no clue on either side as to what is happening. They have been working to reduce the backlog by offering additional clinics and bringing in additional locum resources. The clinical team are enabled by our colleagues in reception, our large administration team and the practice management team. As a patient, the group allows you to:. I requested an appointment on Klinik.

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Patient Participation Groups are invaluable for patients and practices alike. Inspite of all this, go to the doctor, he hardly spends mins with the patient. We have been working with our telephone provider and have found the issue. Bloods are taken relevant to your condition which are reviewed by our LTC GPs who, up to weeks after your appointment, will send you a report advising your results and any actions. We check our fees against the list of non-NHS services and feel the charge you have been quoted is in line. Patients then perhaps issue another online appointment request, thinking their initial attempt got lost. We aim to see all urgent cases within 48 hours but in many cases it can be within a few hours as in your case. We are proud of the clinical care we offer our patients and value the opportunity to teach this to others. We consult from a purpose-built surgery in the centre of Marlow where our learners are based. Dear Ray I am sorry to hear you are unhappy with our service and charges. This is located at the bottom of our main website page. I can assure you that no requests are lost and we do contact patients as soon as we are able to offer an appointment.