Surface pro screen blacking out

A black screen is a common system issue on your computer. Try 7 Ways to find solutions. For Microsoft Surface users, this post is the one you need. According to reports, Surface Pro black screen always happens unexpectedly.

Is your Microsoft Surface laptop stuck on the black screen with the cursor on it? In this detailed article, find out everything there is to know about the Surface laptop black screen with cursor issue. You power up your Surface Laptop to start working on an important project only to be met with the Surface laptop's black screen. A black screen issue can strike at the most inconvenient times, leaving you puzzled and frustrated. The user states, "Surface Laptop 4 turns on and will charge, but just shows the four white squares Microsoft logo, and instantly goes black.

Surface pro screen blacking out

Disconnect accessories and make sure your Surface is charged. Force a restart, by pressing the power button for 20 seconds. If you're using Surface Dock, unplug your Surface from it. Try to turn on your Surface—if that works, the accessory may be the problem. When your Surface is plugged in, charge it for at least 15 minutes. Then press the power button to turn on your Surface. If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how:. Press and hold the power button until the logo screen appears about 20 seconds. See Force a shut down and restart your Surface for more info. After your Surface restarts, we recommend you get the latest updates for Surface and Window to help make sure your device is performing its best. For more info, see Download drivers and firmware for Surface. If your Surface turned on, but is stuck on one of the screens below, select that screen to view additional troubleshooting steps to resolve the issue. If your Surface doesn't turn on at all, your device needs to be sent to Microsoft for repair or replacement. For more details, check If your Surface still won't turn on or start, submit a service order.

Perform this procedure in a well-ventilated area. Then press the power button to turn on your Surface. Ask them if they offer this sort of repair, or can recommend someone who does.

Have you ever booted your Surface up and found it unresponsive? Before undertaking any of the more time-consuming solutions below, here are a few fundamentals to get you started. Usually, a force reboot will kick a device out of sleep, but if it doesn't, a couple of quick fixes might nudge it awake. Keeping information in order on any computerized device is a complex task. Data is constantly moving around, getting written and overwritten. Occasionally, data is miswritten or lost. This can result in general device malfunction, crashes, or inability to load Windows.

Ask a new question. It looks as though it turns off, but the screen is still on. I can't put it to sleep or anything, I can only manually restart it every time. Sometimes it happens every few minutes, sometimes it doesn't happen at all. It only happens when it's not charging. Hi Kerry Noble ,.

Surface pro screen blacking out

Jeff 2 Comments. Sometimes you know it is working or has power as the keyboard lights up but the Surface screen remains black. Sometimes the cursor or mouse pointer is visible onscreen but the rest of the screen is black. There are ways to fix it. Read on to learn how. It does also seem to happen on more recent models, but lets hope with less frequency! Given it may be a function of Windows rather than the machine, it could help even with a Surface with Windows All it means really is just that your surface pro screen is black and unresponsive.

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Microsoft logo with drive icon. Disconnecting all accessories can help rule out this possibility. Parts Guides Troubleshooting. Use the methods in First Steps if you aren't sure that your device is off. Look closely at your display for signs of breakage. Press and hold the power button until the logo screen appears about 20 seconds. If you suspect this issue, it's a prime candidate for finding someone who can microsolder, since it will require replacing parts on the board itself. Advanced Tactics. Can you help us improve? If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart.

If you're having trouble with your Surface screen, this list of top concerns might help you find a solution. My Surface screen is distorted, is flickering, or has lines running through it. I want to change the way the screen brightness and contrast adjust to content.

Magnification may be necessary. Occasionally, data is miswritten or lost. Step 2: Choose a Surface product and enter the serial number, then click Continue. Incorrect instructions. Sometimes, the black screen issue on your Surface laptop may be caused by conflicting hardware or peripherals. Once in Recovery, run Startup Repair. I also think the overall look and feel of EaseUS Partition Master Free makes whatever you're doing with your computer's partitions easy. To create a system image, download it by clicking the following button. Microsoft Tablet Windows Tablet. Click "Repair your computer" in the lower left corner of the first menu to access Recovery. Next, turn your Surface back on by pressing the Power button, and then you should see the Surface logo. Hardware issues, like a faulty display or loose cables, can also cause this problem.