Surface pro 3 battery not charging

The LED on your Microsoft Surface charging connector is solid white when connected to a power source. This article highlights seven practical troubleshooting recommendations for charging issues on Microsoft Surface Pro, Surface Go, and other Surface models. Microsoft recommends charging your Surface using the power supply shipped with the device.

Do you own a Surface Pro? It is ne of the best compact computing devices offered by Microsoft, launched in , and is currently in its eleventh edition, i. The machine has stood the test of time as people using a few years old version of the Surface series have negligible issues. However, some users have repeatedly complained about the Microsoft Surface charger not working properly. There are a lot of factors that account for the malfunctioning of a Surface Pro charger. In this post, let us look at all of them and explore working ways to resolve the issue.

Surface pro 3 battery not charging

Jump to a Section. When a Surface Pro is not charging, it can manifest in a few different ways. The LED indicator light on the power supply will usually flash or remain dark, and the battery in the Surface Pro will lose charge during use until it eventually shuts down and won't turn on again. While this troubleshooting procedure is specific to Surface Pro, it will also work for other products like the Surface Laptop, which uses the same charger style. The most common causes of a Surface Pro not charging all involve the power supply. The power supply may be bad, the connector may have damage, or the connector may not be seated properly. This problem can also occur when the outlet or surge protector that the power supply plugs into doesn't have power, and it's also possible for some Surface Pro battery settings to prevent charging. To fix a Surface Pro that won't charge, inspect the power supply, try different power strips or outlets, and clean components if they are dirty. In rarer circumstances, you may need to adjust your Surface Pro battery settings or even replace a bad or outdated driver. To fix it so that your Surface Pro starts charging again, use this troubleshooting procedure:. Check the LED light on your Surface charger. If the light isn't on, it isn't getting power either. First, perform a lamp test to check for power where your Surface is plugged in. If there is no power, try switching it to a different outlet and see if the light comes on. If you're using a power strip, make sure the power strip is on, and then try a different one or plug directly into an outlet.

The Surface Pro charger connector installs in two different ways. All these issues are random and may occur at any time.

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. June 23rd, We understand how frustrating that can be. You may even think your tablet is broken and that you need to buy a new one. Don't worry, though.

About lithium-ion batteries. Maximize battery health. Surface features to optimize battery longevity. Feature availability. These batteries charge quickly, discharge deeply at a steady rate, and have high energy density that allows for small cell sizes. This makes them ideal for Surface devices where we design for the longest possible battery life in the smallest possible form factor. Surface devices are engineered to maximize battery life and longevity.

Surface pro 3 battery not charging

Jump to a Section. When a Surface Pro is not charging, it can manifest in a few different ways. The LED indicator light on the power supply will usually flash or remain dark, and the battery in the Surface Pro will lose charge during use until it eventually shuts down and won't turn on again. While this troubleshooting procedure is specific to Surface Pro, it will also work for other products like the Surface Laptop, which uses the same charger style.

Kennel club find a puppy

Thanks for reading. All other trademarks are the property of their respective owners. If the battery icon shows a power plug on the taskbar, but when you select it, you see Plugged in, not charging , then Surface detects the power supply but is not charging the battery. You must keep updating these components consistently. Not enough information. Was this information helpful? Ask a new question. Replace the power supply if necessary. Follow Us Get the latest news and tech how-to's. Check the charge connector for damage or debris. Solution 1: Check that you're using the included power supply Surface is designed to work best with the included power supply, which makes sure your Surface is receiving enough power to operate the device and charge the battery. If the battery icon has an exclamation symbol over the battery on the taskbar, it indicates that Surface is receiving power but it is not enough to charge the battery. The power supply may be bad, the connector may have damage, or the connector may not be seated properly. Tap or click the arrow next to the Batteries category. Unplug your charger from your Surface laptop and the wall outlet.

Ask a new question. I have been researching this issue and I am thoroughly convinced it is a software issue. Is there a fix that I can apply that will bring my Surface Pro 3 back to "normal" life?

To keep your device charging properly, make sure its software is up to date. Wipe the charging connector with a clean, dry, and lint-free cloth to remove dirt or foreign material interfering with the power supply to your Surface. Method 5 : Two-button shutdown. Your email address will not be published. Need more help? Related Articles. Use profiles to select personalised advertising. If your charging cable is working, you may have a problem with your charging block also known as the power adapter. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein. Find in-person support Currently China , India , and Japan have in-person support available—which can include professional hardware inspection, troubleshooting, and system recovery. Yes No. Inspect the charger connector for damage. You should check them out!