Strandbags click and collect

You will be asked to enter your postcode. Once you have entered your postcode, we will check our stores and give you the option to:. Once your order is ready, you will receive an email from us letting you know how to collect your order. Once we have notified you that your order is ready for collection at your selected store, strandbags click and collect, you will have 14 days to collect your order.

We may vary our prices for home delivery at any time, but this will not impact any orders that have already been placed. The delivery costs for your order will be highlighted to you in the checkout process. Most of our orders will be delivered to you within working days. In some cases, delivery may take longer. Our delivery timeframes are estimates only. Once your order has been dispatched, you will receive an email from us with your order details and tracking information.

Strandbags click and collect

We're here to help you with your questions. But, in case your questions are not answered here, you can always contact us through email or phone. Our team is more than happy to assist you with your queries. In case you are not in love with what you have purchased, we allow exchanges done in store only. You can visit any Strandbags store near you, and they will be able to assist you. Here is our store locator to help you find stores near your area. Unfortunately, we do not allow exchanges done via Australia Post. If you wish to exchange an item you have purchased online, please visit one of our stores, and they will be able to assist you. You can locate your nearest Strandbags store by clicking here. Please note we cannot facilitate an exchange when returning via post. If you wish to exchange an item you have purchased in store, please visit one of our stores, and the staff will be able to assist you. Suppose you are not completely satisfied with your purchase.

If you have entered the incorrect address on your order, please let us know by contacting us at or customercare strandbags.

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Choose from one of nationwide. On the day of collection, we'll have everything ready and waiting for you to grab and go. One of our colleagues will greet you, check your proof of identity, talk through any specific details for your order substitutions etc and ask you to sign for your order. If your vehicle is parked in the customer collection space, the colleague will offer to load your shopping into your car, if not, the colleague will hand over the shopping for you to take away. A current within the shown expiry date passport all nationalities A current within the shown expiry date driving licence with a colour or black and white photograph and proof of age — includes provisional licences all nationalities.

Strandbags click and collect

We may vary our prices for home delivery at any time, but this will not impact any orders that have already been placed. The delivery costs for your order will be highlighted to you in the checkout process. Most of our orders will be delivered to you within working days. In some cases, delivery may take longer. Our delivery timeframes are estimates only. Once your order has been dispatched, you will receive an email from us with your order details and tracking information. Deliveries are between 9.

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On the other hand, you can nominate someone else to get the delivery for you. There should be a link at the bottom offering to sign out. Simply prepare an authorisation letter and IDs to authorise someone else to accept the package. To arrange a return please visit our returns portal here. How much does delivery cost? Once your order has been dispatched, you will receive an email from us with your order details and tracking information. You must have proof of purchase and the credit card used to make the online purchase if you paid via credit card when returning the goods. You can reach out to us via email us at customercare strandbags. Once you have entered your postcode, we will check our stores and give you the option to:. Once your order has been dispatched, you will receive an email from us with your order details and tracking information. The Returns Label received with your order should be fixed over the original delivery label on the front of your parcel. So please bear with us while we reach out to other Strandbags stores and warehouses. You can visit any Strandbags store near you, and they will be able to assist you. We recommend that you use tracked service delivery as you are liable for your order until it is returned back to us.

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How much will picking up my order cost? In returning items, please ensure that the item is in its original condition with all tags attached and proof of purchase is required. Another option is to go to the Strandbags website and click track my order here. If this happens, then we will send you an email to notify you of this. How do I return items if I purchased them in store? We recommend that you use tracked service delivery as you are liable for your order until it is returned back to us. We would like you to receive your order as quickly as possible. We pride ourselves on having the best possible prices on your favourite items at Strandbags. Select Loyalty Members and input your registered email address and password. Without your original receipt, you will be entitled to a credit note. After you have signed in to your loyalty account, you will be able to redeem your voucher. Delivery How do I change my delivery address?