Stephen james bmw bromley bromley

Our specialist teams are on hand to guide you through whatever you need. Get in touch and we'll arrange a time that suits you.

We are committed to providing a customer experience of the highest standard, but sometimes things can go wrong. Stephen James Automotive Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. If you have a concern or are dissatisfied in any way, we will do our best to help resolve the situation in a fair and transparent way. We will investigate all complaints competently, diligently and obtain additional information as necessary. Every complaint will be assessed fairly, consistently and promptly taking into account all relevant factors to ensure a fair outcome. Our commitment to you: We will thoroughly investigate your complaint and offer a fair response that will take into account all the information available to us. We will do our best to resolve your complaint quickly, by the end of the next business day if possible.

Stephen james bmw bromley bromley

The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers this doesn't have to be you and the price of every lease includes insurance, breakdown and maintenance. Email us. Leave dealer feedback. Find or leave a review on Google. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs. Call dealer. Are you new to the Motability Scheme? Contact information Address. Bromley BR1 2NE. Get directions. Visit dealer website. Showroom details. Opening hours:.

If appropriate, we may refer the complaint directly to them for information or action. For any other finance company their contact details should be on the agreement.

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Our specialist teams are on hand to guide you through whatever you need. Get in touch and we'll arrange a time that suits you. Contact a member of our team to find out more about our Ask The Expert events all about going electric. Please view our Easter opening using the link below: Click Here. I would like to receive relevant information and offers. In order to receive personalised communications, my preferences and interactions with BMW Group communications, products and services will be analysed. Selected BMW Group companies and selected authorised sales and service partners may contact me for marketing purposes, via the following channels: i.

Stephen james bmw bromley bromley

Ready for you to drive away without the wait. Search our range of new BMWs available now. Our sales team are here to help, either online with a digital appointment or in person with a showroom visit. Please contact us with any queries you have. Contact a member of our team to find out more about our Ask The Expert events all about going electric. Why not sell your BMW back to the experts and get a trusted price for your car? Simply provide us with the details and we'll be in touch with a provisional valuation.

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You simply use your allowance to lease a brand new car from a huge choice of makes and models. To be able to ask them for an independent review your complaint must be in relation to our credit broking activities that is to say any marketing material or recommendations we make in relation to any finance offers from MINI Financial Services, a trading name of BMW Financial Services GB Limited, and you must have given us the opportunity to find a resolution first. Bromley BR2 9HS. Home Complaints. Designated quiet opening times This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. Opening hours:. In order to receive personalised communications, my preferences and interactions with BMW Group communications, products and services will be analysed. If your complaint relates to our credit broking activities and cannot be resolved by close of the third business day, we will:. If this is not possible we will, within 3 working days, provide a written acknowledgement of your complaint and explain why we are not in a position to give you a final response and let you know when we expect to be able to provide it. The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.

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Bromley BR1 2NE. Click pin to expand map. We will advise you if you may have the right to refer to the Financial Ombudsman. Sarah L. Reece T. What data is transferred? We are committed to providing a customer experience of the highest standard, but sometimes things can go wrong. If you do not have an account, you can contact Customer Services on or send an email to customer. Ask a question. Find out more.