Sky multiroom not working

Sign in to get your answer quicker. Amandastang More information is needed as we can't start to provide help from the info currently provided. Amandastang Have you tried rebooting your main Q box ie putting your box into Standby then switching it off at the wall for 30 seconds switch it back on then follow the on screen instructions. Try a Network Reset on the mini, sky multiroom not working.

Sign in to get your answer quicker. I think it seems to be a problem with the box receiving instructions from the remote. But I can't get out of set up mode? I've tried rebooting the main sky Q box but this hasn't helped. To reboot press Standby on your Sky Q remote if the box responds to the remote , and then switch off and unplug at the mains. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.

Sky multiroom not working

Sign in to get your answer quicker. My sky q box is working and my internet but my multi room box won't connect to the activation server. First try rebooting the main Q box and then when this is completely back up and running reboot the mini. To reboot press Standby on your Sky Q remote if the box responds to the remote , and then switch off and unplug at the mains. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box Amber led note: some features may take up to 5 minutes to return. Reboot the mini as above. If the mini still does not connect try a Network Reset on the mini. Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box. You will be asked to press the WPS button on the main Q box not the mini. If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box.

Second multi room suddenly stopped being able to record or live pause. Sign in to get your answer quicker. Post 2 of 5.

Sign in to get your answer quicker. We have sky multi room in 2 rooms, one upstairs, one down. Since we moved to sky fibre the one upstairs keeps on freezing with both live tv and also streaming on things we have recorded. We have re-set the box a number of times, we have re-joined the internet and we have disconected it as well but the issue is still there and now we cannot watch any tv upstairs as its just not watchable. Answered View answer in the context of this discussion. First try rebooting the main Q box and then when this is completely back up and running reboot the minis To reboot press Standby on your Sky Q remote if the box responds to the remote , and then switch off and unplug at the mains.

Sign in to get your answer quicker. All works fine on the main box! I have tried switching off and on, doing a software update on the box and reactivating the viewing card several times all to no avail. I have escalated your post to the Community Messaging Team This link explains the escalation process. Thanks for escalating this. Update-We are closing this session now as this matter has been resolved. If there is anything else in the future we can help you with, please do not hesitate to reach out. I have the exact same issue

Sky multiroom not working

Sign in to get your answer quicker. Second multi room suddenly stopped being able to record or live pause. Thank you, I have completed the manual backup but it will not let me reactvate my viewing card. When I use the link it just takes me back to step 1 of manula backup. Amy advice, thank you. I have escalated your post to the Community Messaging Team Check out the link below that explains the process Escalating a post to a Sky expert. Still not working I have tried install, rebuild, rebotting etc. Reactivated my viewing card by the sky app. I am getting a message on the front page 'Top picks is only available with an active Sky TV subscription'.

Jackandjill 5 some

Multi room box not working. No problem. Report post. Reboot the minis as above. Once you have replied you might have a little wait for a team member to get back to you. Reply 3 Likes. If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. Wait at least 30 secs and then Plug back in and switch your Sky mini box back on at the mains. My broadband is still with Sky, which was upgraded a couple of years ago to the faster speed package. The multiroom box then said it was paired but said I'd need to set up a new WiFi connection for it. Start a new discussion On average, new discussions are replied to by our users within minutes New Discussion. Sign In. Hollienjoshua wrote: Our multi room box is saying mr error Hopefully someone will split this out into its own thread as it's not related to the OP's issue but you probably ended up here because of the suggested topics that come up when you type in a subject. But, there can be problems with this new set up. Post 2 of

Sky Q is a highly impressive TV platform, especially in its multiroom format. It uses Wi-Fi to pump content around your house from TV box to TV box and can even be used as a mesh Wi-Fi system to ensure you have no dead spots at home. Buy Sky Q today from Sky.

Post 4 of 5. Chigirlx wrote: I phoned and got told they have techinical issues their end and couldn't even get my account up. Providing you are patient, I endeavour to answer all of these personally myself and I try to help if I can. Search Sky Community linear-search Created with Sketch. Highlight Status and then select Reset on the right hand side. Post 3 of 4. Post 3 of Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. But, there can be problems with this new set up. Sign In.