Samsung soundbar remote volume not working

Go to Solution. The problem has been solved on my setup so hopefully this will work for you. Wasn't an issue with my previous M soundbar, just with the new Q60T one.

All has been fine up to now, along with 2 x wireless speakers that don't appear to give me any issues after the initial teething connection problems. Last night I turned the soundbar on using its own remote control, as opposed to selecting it through the TV, but I couldn't adjust the volume using the TV remote - as I normally would - having to resort to the soundbar remote instead. When using TV remote all it showed was the soundbar 'flag' on the left hand side, with no volume adjustment. I have reset the soundbar, unplugged the HDMI lead, and reconnected, but it still will not allow me to adjust the volume. Anyone any ideas? I get the exact same issue now, and it never did this before.

Samsung soundbar remote volume not working

However, no matter how reliable this brand is, we can imagine the frustration when you suddenly find your Samsung soundbar remote not working. To save you from wasted time, our engineers listed all possible troubleshooting fixes when you encounter this issue. Besides all that, sound settings could also prevent the remote control from working. Read along as our team enumerates the specific issues and their easy fixes. One of the first things you have to check is if the Bluetooth connections on your remote and soundbar are turned on. After that, press the Input button on the controller until a blue light appears, and then press the TV button. From there, you can click on the Input Select option and see if your device is listed on the available connections. By doing this, your smart TV will recognize the audio device as its main sound source. When encountering issues with any electronic device, restoring factory or default settings [1] is always an option. To accomplish this, ensure that the soundbar must have its power turned on. You must click and hold power and volume buttons on your remote for a few seconds.

I have tried holding down the volume up and down buttons on the device. Willie Greer is the founder of The Product Analyst.

I have an older Sonos Playbar concocted to the TV via optical cable. The audio setting is correct receiver -optical. When I try a control the volume with the Samsung remote, a pop up appears confirming the receiver is set to optical, but volume control does not work. Unfortunately, when I called Samsung tech support, it took more than 90 minutes for them to tell me that the remote will not control optical sound. I tried a bit of logic: Why would Samsung produce a version tv and not have its universal remote control optical audio devices?

There are a number of things that could cause your remote to stop working. Here are some common causes:. One of the most common reasons for a remote not working is dead or weak batteries. Over time, batteries lose their charge and need to be replaced. The remote communicates with the soundbar using an infrared IR signal.

Samsung soundbar remote volume not working

Go to Solution. The problem has been solved on my setup so hopefully this will work for you. Wasn't an issue with my previous M soundbar, just with the new Q60T one. First thing to try is to use the "Universal Remote" option on the tv to setup the tv remote to control the soundbar.

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Did you your battery in the remote control? Volume cannot be lowered sometimes. I checked a couple of things. When encountering issues with any electronic device, restoring factory or default settings [1] is always an option. Why do 2 older Samsung tv using optical audio devices work with their Samsung remotes? This magically worked for me: If your app like Netflix is launched, quit it by holding "back" button on Samsung tv remote. Sort by Oldest first Oldest first Newest first Most reactions. WilliamR Replies. Hello i have a new Samsung q60c tv. Last night I turned the soundbar on using its own remote control, as opposed to selecting it through the TV, but I couldn't adjust the volume using the TV remote - as I normally would - having to resort to the soundbar remote instead. Related Content. To power cycle your remote, you must remove its batteries and press any buttons for at least five minutes. Log in.

Samsung is well known as a leader in the production of high-quality audio equipment. A Samsung soundbar is a larger-sized variation of a surround sound system that has multiple speakers. Soundbars can be mounted either above or below a display device such as a computer screen or a TV screen for watching TV or for gaming.

And to the other replies Post Reply. When performing the hard reset by holding down the volume up and down buttons simultaneously, there is not display that says INIT. I have tried holding down the volume up and down buttons on the device. Hi, is this problem solved? Accepted Solutions. After that, press the Input button on the controller until a blue light appears, and then press the TV button. The problem has been solved on my setup so hopefully this will work for you. Checking if the Soundbar is Selected as the Default Device. Switching it off and on again actually did the trick. I'd be pleased to assist you with your Samsung Televison and Sounbar. It will go through 50 codes and still not turn off.