Roger outages

The heatmap above shows where roger outages most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below. Thank you for the report!

CBC News has learned Canada's telecommunications regulator has hired a private consulting firm to investigate the massive Rogers outage last summer that left more than 10 million customers without cellphone and internet access. The Canadian Radio-television and Telecommunications Commission CRTC confirmed in an email it hired engineering consultant Xona Partners in May to provide a report on the Rogers network and "help inform what further regulatory action is needed. Xona is being asked to look into what happened during the outage and whether measures Rogers has since taken can prevent another. The contract offering asks the investigator to do a "forensic level technical review" of Rogers networks, interview key employees and visit its operation centres in Toronto. In its initial response, the regulator did not answer CBC's questions about how much the investigation would cost. Critics say the CRTC should have acted sooner and done its own probe into the Rogers' outage, a service blackout that for some lasted days. We also don't know if the eventual report will be made public, or redacted, or mostly confidential, or partly confidential.

Roger outages

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section! The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services. It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website.

You disgust me as a customer.

On July 8, , Canadian telecom provider Rogers Communications experienced a major service outage affecting more than 12 million users of Rogers' cable internet and cellular networks , [3] including those of subsidiary brands Rogers Wireless , Fido , Cityfone , and Chatr. This followed another major national outage a year prior in April The outage impacted internet service providers with wholesale access to the Rogers network, such as TekSavvy , [5] as well as various other information systems nationwide that relied on the Rogers network, including Interac , OLG , [6] and some federal government services. Multiple international web monitoring organizations observed the outage. The event spurred new government policies requiring all telecommunications providers to provide mutual assistance to each other in the event of an outage, offer emergency roaming service for rivals' affected customers, and establish plans for how to communicate to the public about outages.

Rogers said wireless voice and data services have started returning to its customers Monday evening after a lengthy outage the company's chief technological officer said was caused by a software issue. It will take several more hours for all customers and regions to return to full service. We will continue to work around the clock with our network partner Ericsson until that happens. Jorge Fernandes said in a statement that Rogers "identified the root cause of the service issues and pinpointed a recent Ericsson software update that affected a piece of equipment in the central part of our wireless network. Earlier, Rogers said some wireless customers Canada-wide were experiencing intermittent service interruptions for both voice and data services.

Roger outages

Rogers services are back online for most customers after a daylong outage at the telecom giant that left millions of Canadians without internet and cellular service, while also disrupting government services and payment systems. Some individual users saw their internet connections and cellphones come back to life Friday evening, and an update sent to CBC's IT department said the problem in Rogers's "core network … looks to have recovered. In an update Saturday morning, posted to Twitter, Rogers said it has now restored services for the "vast majority of our customers" and that its technical teams are working hard to ensure that the remaining customers are back online as quickly as possible. The Toronto-based company has offered no timeline for when service may be restored to all customers.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Why do I have to use my Bell work phone while working from home to hotspot?? I can't take a day off work to fix your mistakes. Why do I have to use my Bell work phone while working from home to hotspot?? I always talk to a supervisor and never talk to their off shore sweatshop workers. Full Outage Map. Thank you for the report! Archived from the original on July 10, It identified spikes in BGP updates, as well as withdrawals of IP prefixes , noting that Rogers was not advertising its presence, causing other networks to not find the Rogers network. Politics CRTC hires private company to investigate Rogers outage The Canadian Radio-television and Telecommunications Commission says it has hired a third-party engineering firm to investigate the massive Rogers outage of , but critics say the regulator is moving too slow to probe the company and to further push telecoms to be upfront about outages. Rogers terrible service, cannot get information from reservation call, or chat boot. Man the phone support at RogersBiz and RogersHelps was so damn rude I have never spoken to some mine this damn rude before Jesus wanted to figure out one thing.