Resolution center paypal

The Resolution Center is a part of your PayPal account where you can:. We use cookies to improve your experience on our site.

The Resolution Centre is a part of your PayPal account where you can:. If you accept cookies, we'll use them to improve and customise your experience and enable our partners to show you personalised PayPal ads when you visit other sites. Manage cookies and learn more. Help Centre - Personal Account. Personal Business.

Resolution center paypal

The Resolution Center is a part of your PayPal account where you can:. Manage cookies and learn more. Help Center - Personal Account. Personal Business. What is the Resolution Center? Report unauthorized transactions. Report a billing issue such as duplicate charges or a wrong amount charged. Escalate a dispute to a PayPal claim if you want us to investigate and decide the outcome. Check the status of a claim or respond to us. Resolve an account limitation.

Community Forum Join the discussion with PayPal customers. Yes No.

The Resolution Center is a part of your PayPal account where you can:. Is it OK if we also use cookies to show you personalized ads? Learn more and manage your cookies. Help Center - Personal Account. Personal Business. What is the Resolution Center? Report unauthorized transactions.

The Resolution Center is a part of your PayPal account where you can:. We use cookies to improve your experience on our site. May we use marketing cookies to show you personalized ads? Manage all cookies. Help Center - Personal Account. Personal Business. What is the Resolution Center?

Resolution center paypal

Cases can happen to any seller. Our goal is to make it as easy as possible to respond. If something goes wrong with an order, a customer may open a case. Common types of cases are disputes and claims, which are filed with PayPal, and chargebacks, which are filed with the card issuer. All cases result in a temporary hold on transaction funds, so the best approach is to respond quickly. When a dispute is filed with PayPal, we allow time for you to work with the customer to resolve the issue amicably. However, a dispute can be escalated to a claim within 20 days from when it is filed. Disputes filed with PayPal.

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Read more about responding to disputes here. How do I accept or refuse a partial refund? More ways we can help. Community Forum Join the discussion with PayPal customers. Check the status of a claim or respond to us. Check the status of a claim or respond to us. Yes No. It's that simple. Check the status of a claim or respond to us. Contact Us Contact customer service.

PayPal has come a long way since the days when it first arrived on the eCommerce scene, back when eBay buyers were still mailing paper checks to sellers. Today, they offer a wide range of merchant services, including functioning as a payment processor and an acquirer. In other words, it helps merchants avoid chargebacks.

How do I upload a document for a claim? Contact Us Contact customer service. Technical Help Find out how PayPal works for your business. How do I check the status of my dispute or claim? Example: A "genuine" diamond bracelet ended up being cubic zirconia. Report unauthorized transactions. The item was damaged en route to its destination. Click on your existing case in the Resolution Center. Message Center Send, receive, and view your PayPal messages. More ways we can help.