Receptionist for veterinary jobs
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Receptionist for veterinary jobs
Veterinary receptionists provide a front-of-house service to all veterinary clients visiting a practice. Primarily you will be responsible for greeting patients and their owners when they arrive, and making them feel relaxed and welcome. Other veterinary receptionist duties include answering telephone calls, collecting payments, accepting mail, setting and scheduling appointments and selling items that may be available behind the counter. Depending on the size of the practice, you might also be responsible for other administrative tasks that keep the practice running day-to-day, for instance ordering office supplies, maintaining client records or sending reminders to patients about appointments. The important role that receptionists play within a veterinary setting cannot be underestimated. Effective customer service combined with specialist knowledge of the record-keeping systems that support clinical services can make the difference between loyal customers that continue to support your business by sharing their positive experiences with others, and unhappy customers that take their custom elsewhere. As a veterinary receptionist you will be the first point of contact for every client that visits a practice, and be responsible for most, if not all, external calls made to your organisation. As such you must be a natural communicator and confident engager and understand the needs of both humans and animals alike. You must also be able to remain calm with clients that may become upset or angered, and be empathetic towards situations that will be difficult for pet owners. Veterinary practices are busy environments that require effective administrators to run efficiently, therefore you should have a methodical working style and be able to effectively prioritise tasks at busy periods. A working knowledge of administrative and record keeping systems is also essential, however training would be provided in the workplace. Conditions may vary depending on specific job requirements; however you will be based primarily at a desk in a veterinary practice reception. As a full-time veterinary receptionist you could expect to work flexibly to cover evening and weekend shifts where necessary. There are often opportunities for part-time work or job shares. There are usually no specific academic entry requirements needed, however gaining a formal qualification in veterinary reception work, such as the VetSkill Level 2 Certificate for Veterinary Receptionists , will allow you to accumulate industry knowledge alongside the practical experience you will be gaining through your employment.
International partners. Listed twenty six days ago. PrahranMelbourne VIC.
Job Summary: The role of a veterinary receptionist is to provide an exceptional standard of care for all patients and clients thru offering a friendly greeting by phone and in person. Receptionist are the first point of contact for clients utilizing the services of Tender Care Veterinary Center. It is the responsibility of the veterinary receptionist to schedule appropriately over the phone, greet all clients that enter the Center, and ensure the clients are comfortable in a clean reception area. They aid in achieving greater efficiency by ensuring the front office moves quickly so clients are not waiting. They have a significant role in communicating with and educating clients about pet health and well-being.
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Receptionist for veterinary jobs
Working as a vet receptionist can be a great opportunity to learn more about pets and spend time around them. While there is no veterinary receptionist guide available, there are steps you can take to grow in this role. Depending on your career goals, you may choose to continue your education, enroll in an internship program or obtain a certification.
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Receptionist at Eltham Veterinary Practice. Catho Brazil. Equine Veterinary Nurse - Horlsey Park. Listed seventeen days ago. Veterinary Nurse Mornington. Recruitment software partners. Fascinating cases. Listed twenty one days ago. Regentville , Sydney NSW. SEEK sites. International partners. Caring Vets in Narellan is searching for a veterinary nurse to join our team! Listed ten days ago. Register for free. Modern purpose built vet clinic.
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Caring Vets in Narellan is searching for a veterinary nurse to join our team! This may be the role for you! Our Vet Nurses conduct regular checks on animals, assist with medical procedures, administer medications, while maintaining disease control measures! Fawkner , Melbourne VIC. Listed eight days ago. Veterinary Receptionist Career profile View all animal careers. Flexibility that accommodates your family commitments alongside clinic requireme. Explore salaries. Reception Duties Able to handle clients when they are upset or angry and handle the situation appropriately by alerting the management team when necessary. Remuneration package with regular reviews. Perform a job search. Explore careers. Applied jobs.
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