Put wrong parcel in inpost locker uk

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W hen Eleanor Poolford-Moore wanted to make some extra money before Christmas she listed a pair of limited edition Adidas trainers on the resale site Vinted. But then the person who bought the trainers got in touch to say that she had not received them and instead had been sent a pair of jeans. At first I thought the buyer was trying to pull a fast one. On a Facebook complaints group with 18, members Poolford-Moore found others complaining of missing packages and unexpected items. The problem, it seemed, was with the parcel company InPost. Poolford-Moore had packaged her shoes and put them in an InPost locker.

Put wrong parcel in inpost locker uk

Join the discussion and meet other Mumsnetters on our free online chat forum. I've sold a bundle and now realised that the parcel size I selected is too small, I thought if it was under 1kg it was small but turns out it's g! Parcel is about g. Buyer has already paid. Shall I just send and hope for the best? Anyone else got away with it? Or do I need to contact buyer and try to change it? I have no idea how! I've never weighed a parcel posted with inpost and never had an issue, I don't think they actually weigh them do they? As the previous poster says, you need to let the buyer know, then cancel the sale and re-list the goods, and the buyer has to buy it again. I made the same mistake - buyer was fine with doing the sale again, I knocked a bit off the price to cover the difference in postage. Send and hope for the best. I've never sent much other than a small size parcel and everything goes no problem. Yeah I'm quite tempted to risk it, it's not like it's that much different and will fit into a small locker.

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Our village Co-Op store has just had a brand new Inpost Locker installed in its carpark but when I tried to use it for Evri parcels the error message comes up 'Parcel not recognized' I rang the helpdesk number on the screen and they said that evri parcels had to go to a shop 10 miles away! Anyone else had this issue? View more. There have been reports in the past year their lockers are always full and senders have had to travel far to find an empty one. Inpost only rents some of its lockers to Evri. Inpost is not run by Yodel, it's a separate company listed in Amsterdam.

Join the discussion and meet other Mumsnetters on our free online chat forum. Unfortunately, I forgot to turn this off as it's not as handy as Evri, but I've chosen to honour the transaction as it's not the buyer's fault. Downloaded the shipping label, but it just shows a QR code, not even the recipient's details. Is that right? It says I need to download the QR code, I don't need to print it off, but I don't want to send a label-less parcel with no information. Tried the website, but I'm none the wiser. Can I just print the QR code anyway and write the recipient's name on it at least? It doesn't seem very user friendly to me! Thank you in advance. Yep you just need the QR code.

Put wrong parcel in inpost locker uk

Just book your order online or via our app, select the Locker option, attach your label to your parcel, and take it to your local Locker. A Locker box will open for you. You can put only one parcel in a Locker box. If you want to send more than one parcel, book a separate order for each one. Scan each parcel separately and put each one in its own Locker box. Search for a topic or question:. How do I use a Locker to send a parcel? Please ensure your parcel has a label attached before you drop it off at a Locker. Was the information helpful?

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The problem, it seemed, was with the parcel company InPost. Message 6 of 9. Join the discussion and meet other Mumsnetters on our free online chat forum. Want to see more? Hannah Al-Othman. See all. Start here:. Do you sell products containing button batteries? Cookie policy. Join Mumsnet Log In.

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Board games. Other kids' items. In the help centre there isn't a button that says my parcel has been sent wrong. Preview Exit Preview. See all. Sleep accessories. Cookie settings. Thankfully I got my item but along with it was another item which I hadn't bought- in the same package. I posted about 10 things by Inpost and they all got to the right place but l don't know if that was luck. Related articles. Join the discussion and meet other Mumsnetters on our free online chat forum. Tree decorations.