Psu help desk

Technology Policies.

Network credentials grant students their ohsu. Students who do not complete the annual training will lose access to the OHSU network. After the end of your last term as a student or your last day of employment, your account will no longer be considered active. Student accounts have a grace period before being disabled. For more information about account expiration and grace periods, see the Odin Account Standard.

Psu help desk

Technology tool assistance is available for all students online via Zoom, Sunday through Friday from 10 a. Pollock and Findlay Walk-ups are closed for Summer. Select your campus or college from the list to access the services and information available to you. Locations: Sutherland , Woodland Library Altoona. Email: AltoonaIT psu. Email: bw-its psu. Email: dickinsonlawIT psu. Email: DuBoisIT psu. Phone: HELP Email: bdIThelp psu. Email: gvhelpdesk psu.

Knowledge Base Step-by-step instructions provide self-help for answers to common questions. Book an appointment or submit a trouble ticket Shenango. Submit an email form to the World Campus Service Desk.

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Creative Commons. Before she leaves her post, she touches base with Chris Hirsh who has just arrived for the day about the goings-on of the night: A printing issue in Pollock Lab was resolved around 5 a. Hirsh is just one of the 20 students and full-time staff members who spend their days and nights helping Penn State community members from every campus location who call, email or drop by the service desk with technology-related questions. With two University Park locations — a sun-filled call center in Wagner Building and a walk-up help desk in the Knowledge Commons in Pattee Library — the service desk responds to up to requests per day on their busiest days. To manage the hundreds of incoming help requests the team receives each day, the service desk relies on an automatic call distribution software and a tool called ServiceNow. When a customer makes a request, ServiceNow turns it into a ticket that is automatically filtered into a dozen or so online service queues. Service desk staff monitor these queues — and respond to customers — based on their areas of expertise and the online systems in which they have special access.

Psu help desk

You have access to an array of digital tools and resources that will help maximize your Penn State experience. It only takes a few minutes. Register your smart devices to use within residence halls. The Roomgear network allows you to connect gaming consoles, remote-controlled streaming devices, smart TVs, and smart speakers.

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College of Liberal Arts Phone: Email: lahelpdesk psu. Email: wbitsupport psu. Phone: We are always looking for motivated, skilled and service oriented students to join our team. School of Nursing Phone: Email: conhelpdesk psu. Email: aait-help psu. Phone: HELP We bridge the gap between innovation and application, setting faculty, staff, and students up for technological success. Location: Dawson, Room Smeal College of Business Phone: Email: itsupport smeal. While the IT Service Desk serves all locations, many of the colleges and campuses offer support for local users. Submit a service ticket to the New Kensington Service Desk. Sakai Help Desk Email: sakai ohsu. Tech Tutors Technology tool assistance is available for all students online via Zoom, Sunday through Friday from 10 a.

Penn State gives students access to many digital tools and resources, including software and hardware. A guide to help students navigate IT at Penn State, from getting started, to laptop recommendations, labs and multimedia resources while a student, the essential systems, and resources for help.

Mont Alto Phone: Email: helpdesk ma. Login To Sakai. Knowledge Base Step-by-step instructions provide self-help for answers to common questions. IT Walk-ups. We are always looking for motivated, skilled and service oriented students to join our team. Findlay Commons and Pollock Commons. New graduate students are automatically subscribed to the SPH graduate student listserv sph-grad-group pdx. Technology Policies. Great Valley Phone: Email: gvhelpdesk psu. Scranton Phone: Email: snitstaff psu. Email: bw-its psu. College IT Help Desks Select your college from the list to access the services and information available to you.