Playstation network chat live

Last Updated: January 10, Fact Checked.

User asked a question. I need a refund for an auto renewal subscription done 6 days ago. But because the lines are always full I cannot contact anyone in PlayStation. The limit for a refund is 14days. Hi User ,. I am having the same issue. How can I request a refund if there is no way to get through to support and PS has not automated this process?

Playstation network chat live

Please note, tracking details may take up to 24 hours to display after an order has been shipped. Find out when your direct. Please follow these steps:. Check your order status to confirm the items for each shipment. Orders may have multiple shipments and items. Please double-check the shipping package and inside the product box es. Sometimes items in the packaging may be missed. Please have your order number ready. If the packaging of your delivery appears to be damaged, please remove and examine the product to see if there has been any damage. If the product has been damaged you can set up a refund or replacement order by visiting the guides below. Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy. Items may be eligible for return within 30 days. Please see Returns and Refund Policy for more details.

Using the live chat is a great way to get in touch with PlayStation quickly, playstation network chat live. Please consider the following when attempting to place an order: Verify the billing and shipping information you are entering during checkout is accurate. We're sorry to hear you're going through that.

Please note: PlayStation Experts can answer general questions about your account or a transaction. PlayStation Experts are not able to make changes to your account or provide refunds, for help with these issues contact PlayStation Support. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application. Don't share any other personal or account information when submitting your question or any reply. When a PlayStation Expert reviews your question, you receive an answer in this chat window as well as the email address you provided. The PlayStation Expert is notified and reviews your question as soon as possible. An email will also be sent out to the email address you provided so you can be notified once a response has been made and to allow you to easily return to the conversation at any time.

Stay connected to the world of PlayStation wherever you go. PlayStation App allows you to stay connected with friends and share your favorite gaming experiences. Use messages and parties to chat with your PSN friends. Share content, plan the next epic play session or just catch up. Chat through text with your PSN friends and plan your next gaming session. You'll need to enable the Captures feature within PlayStation App or activate auto-upload for game captures on your PS5 console. Only video clips up to three minutes created on PS5 consoles can be uploaded. Some restrictions apply.

Playstation network chat live

But what if you want to do that on your PC? You can interact with it using yourDualSense or DualShock controller, similar to how you do it on your console. By default, Windows will attempt to use the built-in microphones on the wireless controller. However, if that does not work, you must switch to the microphones on your computer.

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You can pre-order some products on direct. I stayed up until 3 am just to chat with them and I couldn't even connect. Hi User, Apologies, but we are unable to handle Playstation concerns. Learn when you will be charged for your pre-order. You must have an account and be logged in to your user profile in order to use the live chat feature. If you were signed in while you made your pre-order reservation you will need to be signed in to modify your reservation. There are multiple options for you to use to reach a customer service representative directly or send a message to PlayStation. PlayStation Repairs. Clearly they do not care about the customer experience aftet purchase. Check your inbox for a response from them. I could never thank you enough. All the subscription services are raising prices at the moment. Playstation is a separate entity, so it is only them who could handle Playstation concerns. Check your inbox and notifications regularly for a response. Missing item.

Hi everyone. Our department works every day to create the best possible gaming experience for our community on PlayStation Network. We also manage the AskPlayStation customer support channel and create troubleshooting guides to help gamers find solutions.

When I try chat, it says the exact same thing. Look up return status. This experience will make me go to Microsoft Xbox. Need to arrange a PlayStation repair? Hold a package at a delivery courier location. Manage order. Check your order status to confirm the items for each shipment. Go to direct. Support Home. Still having issues with your pre-order? Having issues with system software? Include your account information, name, and a short description of your message in the email subject line so PlayStation support can reference it easily. When you say the console locks out, what do you mean exactly?