Optimum outage map

Follow these steps to troubleshoot an Optimum internet outage and restore internet connectivity.

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Optimum outage map

If this fixes the problem, contact the software manufacturer to troubleshoot the software issue. If this does not fix the problem, there may be an unreported outage in your area or there may be a problem with the wiring to your business. If you are only having a service problem on one of your computers there may be a problem with the software. If you have installed any software recently, make sure the installation is complete and restart your computer if necessary. Make sure your computer's software is up to date. Search for and install any recommended updates. You can easily perform a manual reboot by unplugging your modem and plugging it back in. Simply unplug your modem from the electrical outlet. If you're using a battery backup, you'll also need to disconnect it from the modem and your router if you have one. Plug the modem back in and wait until it has fully restarted.

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So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas. Man it was a tough L not being able to stream yesterday. Sadly folks after what was about hrs of trying to get my Internet to work to no avail. Lol I was supposed to get fiber optics and they ended up shorting my 1gb speed non-fiber to mb XD. I absolutely hate Optimum.

Is the problem with your TV, phone, internet If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. However, it could also be a random problem on your side. There are usually signs that help you figure out what's going on. If you think Optimum might be down for everyone, these places can help you find out for sure:. Check your service status at Optimum. Search Twitter for optimumdown. Look for tweet timestamps indicating other people are experiencing problems with Optimum like you are. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. Check the Optimum Facebook page.

Optimum outage map

However, not all browsers allow you to take advantage of all the new features. We strongly recommend that you upgrade to a more current browser. Invalid Optimum ID, please complete all fields. Invalid password, please complete all fields. We can't get your messages right now. Please try again later.

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Now turn on your TV. If the issue was caused by a temporary glitch, the internet signal may be restored after the reboot. If all devices are unable to connect to the internet, it suggests the issue is with the internet signal and not with the individual devices. Find tips to stay connected at and sign up for text alerts to stay informed in the event of a service outage. If you are only having a service problem on one of your computers there may be a problem with the software. Please try again later. Please Sign In. If you are only having a service problem on one of your TV's you can try rebooting the cable box connected to that TV. This may take minutes. Optimum promptly lists current outages, triggered by network systems that alert disruptions and report them on the website.

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Dear optimum, Is it possible that I could charge you for my always unreliable and unpredictable internet connection. They just keep passing me from one support person to another, and you can tell they all read from the same script. Please sign in as the primary. Forgot my Optimum ID. Been on the phone with them no less than ten times in the past three weeks to fix an issue. If the lights indicate normal functionality, the issue may lie with the internet signal. Is Optimum down? Stay connected and informed with the Network Status page for the latest updates on service restoration. Hi Sign out. All trademarks, logos, etc. I can't wait to ditch them! Invalid password, please complete all fields. Find tips to stay connected at and sign up for text alerts to stay informed in the event of a service outage. All Rights Reserved Disclaimer: All rights reserved. Search for and install any recommended updates.