Niantic support

Support gives standardise support and doesn't get into each case from new, which makes the support basically useless, niantic support.

On three separate occasions different raid boss have lagged out and the raid timer had finished without an opportunity to initiate the catch sequence again. It wasn't caught, It didn't run and yet I don't have a log of it other than the raid rewards.. Happened twice to me, when we are waiting for somebody and they are pushing the clock to under 10 minutes I tell them to hurry up. If anything: take a screenshot of the rewards in the journal, but also that the boss didn't run away. Not full proof evidence battery could have died but can back up an email to support. Thanks for the reply.

Niantic support

To contact support through the app:. From the Map View, open the Main Menu. At the top right, tap Settings. Tap on Help in the top right corner to access the help center. Tap this button in the upper right corner. However, there may be a more suitable contact method for your specific issue or Help Center articles that can help you out. Review the topics below to learn more. Account Issues and Help with Sign-in. Troubleshooting Guide iOS. Troubleshooting Guide Android. Using the in-app option allows us to collect important contextual information like app version and device model to better investigate bugs. If you believe an in-game location should be modified or removed, you can submit a request for us to review an in-game feature representing a real-world location. Please visit this page for information on how to submit a request.

Either way I don't want something for free. If anything: take a screenshot niantic support the rewards in the journal, but also that the boss didn't run away. Guest Jan 15,

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This article will guide you through some common solutions to sign-in issues. If you still need further assistance after trying these steps, please click the button at the bottom to contact our support team directly. Here are some common tips to help with login issues:. Be sure to check your spam or junk folder if you don't receive the password reset email promptly. Check that your mobile device has a strong network connection, try closing and reopening the [game] app, and then try logging in again. If the issue persists, contact us using the button at the bottom of this page.

Niantic support

To contact support through the app:. From the Map View, open the Main Menu. At the top right, tap Settings. Tap on Help in the top right corner to access the help center. On iOS, tap Contact Us in the upper right corner. On Android, tap this button :. However, there may be a more suitable contact method for your specific issue or Help Center articles that can help you out. Review the topics below to learn more. Account Issues and Help with Sign-in. Troubleshooting Guide iOS.

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Terms of Service. I have followed all your steps and this does not work. Niantic Customer Service Reviews 1. Write a review. Facebook log in does not work. That's more or less my feelings towards it, just want my experience to be heard. Customer service number not working. I tell them to hurry up. Companies are selected automatically by the algorithm. Just provide some details into what happened and they can check your account. Feels Disappointed Feb 25, Our goal is to provide our players with a fair, fun, and legitimate gaming experience. We maintain a Three Strikes Policy against cheating and actively remove players that do not respect the rules the rest of the community follows. Feels Disappointed Feb 07,

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Feels Disappointed Feb 25, My experience with support was not good. Kyra H Lba Dec 27, Consumers Call the Most From. I got a personal response via email and a reimbursement of my premium pass within a couple hours. Any advice would be appreciated. Latest Content. The algorithm is subject to change in future. Review the topics below to learn more. Wait, Niantic has a support line?????

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