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I am trying to update my maps and cannot get toolbox to recognize the drive. I have updated them before 3 years ago, so I am familiar with the procedure, it's just not working this time. I've been exchanging emails with customer support but no success yet. Here are the steps I've taken The synctool works just fine, I'll insert a blank USB drive that's been formatted to FAT32 into my unit and it successfully places a "synctool" folder on the drive.

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The version of Toolbox I have was downloaded directly from the Naviextras website, so I assume it is current. It was checked for naviextras times by the users of our client application UpdateStar during the last month. Clear editor, naviextras.

Following all instructions to the letter I've tried this on two computers running Windows 7 and same situation. This is very frustrating. Any other way to get the map update info that would come from NaviExtras toolbox downloaded onto my USB drive? Is there any chance a different USB drive would work? Have other people found that a different USB drive works when another one does not? Most of these seem unlikely but since the software won't even see the USB drive, I'm just not sure what to do.

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I used the same stick like billywhize - no chance She had me delete three of them and restart NaviToolbox. Reply to this topic You get to buy a map for each state. Is there anything at all on the sticks before you started like the encryption software that manufacturers sometimes use? Published Tuesday at AM. I am trying to update my maps and cannot get toolbox to recognize the drive. For a better experience, please enable JavaScript in your browser before proceeding. View more ». Log in Register. Number of Views 5,53K. Upload or insert images from URL. Home New menu item.

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Reply to this topic Start new topic. For a better experience, please enable JavaScript in your browser before proceeding. Sort by Oldest first Oldest first Newest first Most reactions. Post reply. Is it possible to update the software itself? I've been exchanging emails with customer support but no success yet. Users can download additional maps, points of interest, speed cameras, voices, language packs, and other content to enhance their navigation experience. Number of Views 1,61K. Wiki Posts. Follow along with the video below to see how to install our site as a web app on your home screen. Sign up. I sent them two, one from a Win 7 computer and the other form Win