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Please enter the email address you used when opening a Virgin Media account, or the username you created when registering for My Virgin Media. Please enter the password you have created when you registered for My Virgin Media. Don't have an online account? When filling in the surname of the Virgin Media account holder, only use the last word in your surname. Sign in to unlock more. Please enter your username Sign in with username Please enter the email address you used when opening a Virgin Media account, or the username you created when registering for My Virgin Media. Please enter your password Password Please enter the password you have created when you registered for My Virgin Media.

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How to manage my email account. Learn about the range of tools and features you can use to organise your mailbox and keep it well-maintained. Please note, Virgin Media no longer offers the ability for customers to create new Virgin Media email addresses. Customers with an existing Virgin Media email address will not be affected; their mail account will remain as is. We recommend accessing your mail from My Virgin Media , as this also provides links to our other services and information about your Virgin Media account. Or you can access your mails by selecting the below. We recommend accessing your web mail from My Virgin Media, as this also provides links to our other services and information about your Virgin Media account. Go to My Virgin Media and select Sign in. This will take you to your Virgin Media web mail inbox. Alternatively you can sign in to Virgin Media Web Mail by going to mail. Virgin Media Mail allows you to set up your other email accounts so that you can check all of your emails in one place. How to add another email account into Virgin Media Mail.

To turn if off again, return to the same screen and tap the slider to the left, then select Apply changes again.

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Find a store Full site. Full site Find a store. Heads up: Internet Explorer is retiring on June 15, For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser. On Prepaid? The My Account app won't work on your phone. But you've got options.

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How to manage my account. Managing your account can be tricky. Find out all you need to know from our help article on managing your account. Learn to set up and manage your My Virgin Media account. You can manage your Virgin Media account from the palm of your hands. Simply download the My Virgin Media app. Some things you can do are:. This information is on one of your bills or the letter we sent after placing your order.

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From a laptop or desktop computer, click the cogwheel icon or from a Mobile tap the top right circle icon. Tick Include Distribution Lists if you want these , then hit Export. For more help and support, see our Compromised Mailbox Alert. Customers with an existing Virgin Media email address will not be affected; their mail account will remain as is. To unblock, select the cogwheel icon and select Settings. If the email is part of a conversation, all messages received for this conversation are marked as unread. Select Mark all messages as read. We also have logged into your account using your new password. Then change the rule according to your new requirements and Save. Please enter vat number Vat Number.

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Sign in to unlock more. How to manage my Virgin Media email account Learn about the range of tools and features you can use to organise your mailbox and keep it well-maintained. Customers with an existing Virgin Media email address will not be affected; their mail account will remain as is. Sign In to My Virgin Media a. Forgot username? This will show any email addresses set to receive forwarded emails from your Virgin Media mailbox. Changed your sign in details and trying to access webmail. Select Add Action and decide what you want the filter to do then Save. Type relevant words or names into your search bar. Go to Account settings , then Account details b. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Don't have an online account?