My eufy camera is offline

Eufy camera offline issue is one of the most common issues that can show up due to numerous reasons. The Eufy camera goes offline when there is some problem with the WiFi network or the camera itself. If you see your Eufy cameras offline, my eufy camera is offline, it indicates that something is wrong with your camera or the WiFi router. Like any other user, you will look for some physical damages or open the app to get some hint about the problem.

Refresh the camera status. When the camera is showing offline in the app, please try tapping the highlighted Refresh Icon shown in the following photo and wait for a few minutes to verify if the camera is able to refresh its status. Fully charge the camera. Please refer to the following article that explains the process of charging the camera: How to Charge eufyCam. Check the camera status.

My eufy camera is offline

When your eufyCams is offline, the live view page will display a warning sign showing camera status is currently offline. If the camera goes offline, check the following:. We're happy to assist you whenever you need us. Click the chat button in the bottom right corner of the page. Introducing the eufy Clean App. Applicable for those products. View More If the camera goes offline, check the following: 1. Check if the camera has gone out of battery. If yes, charge the battery. Press and release the SYNC button quickly to check if the camera has switched off or turned off. If the LED does not light up, try to set the camera to ON in the camera settings or Press and hold the camera for 2 seconds to boot up. If you recently relocated the camera, try to move it closer to the HomeBase.

If you have a Eufy camera that relies on a normal wall plug connection, then simply follow the steps below:. You should also check the battery status in the Eufy app. Buy on the eufy store.

August 10, 5 min read. Why does my security camera keep going offline? A security camera is designed to help protect the inside and outside of your home, and its connection to the Internet allows you to monitor your home more conveniently with features like remote access or two-way audio. So, it's a problem when your security camera gets stuck and keeps going offline, making some important features inoperable. To help you out, let's find out why your security camera goes offline and how to fix it. Knowing why your security camera keeps going offline is the key to fixing the problem. In general, there are 6 common causes that may lead to the breakdown of the security camera:.

Eufy security cameras have become a popular choice for homeowners who require reliable and efficient security solutions. However, at times, these cameras may experience offline issues, causing potential disruptions to your surveillance system. There are several factors that can cause a Eufy camera to go offline. Some of the most common reasons include Wi-Fi connection issues, power supply problems, firmware updates, and incorrect camera settings. To resolve these issues, users can perform initial troubleshooting steps such as checking the camera batteries, ensuring proper connectivity to the Eufy HomeBase and a 2.

My eufy camera is offline

There are many reasons why a eufy Security camera may go offline, and it may be related to the network or hardware. If your eufy Security camera is experiencing an offline issue, you can try the following steps to fix the problem. Offline means that the camera is currently unable to connect to the internet, and the eufy Security camera needs to be connected to the internet to work properly. Sometimes the camera will be offline due to certain reasons. Here are five common reasons for a camera offline:.

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Call Us. About Us. Open the Eufy camera app on your smartphone. Doug Stevenson. If your Eufy camera loses connection with the HomeBase, you will see your Eufy cam offline. Introducing the eufy Clean App. To perform a hardware reboot on your battery-operated Eufy camera, simply follow the steps given below: Turn off the Eufy camera by going to the Eufy Security app and navigating to the device. If the connectivity issue is still there, kindly do a check up on your WiFi router or network. Contact eufy Support for More Help. You can also check for the latest firmware updates on your router and the Eufy camera. Press and release the SYNC button quickly to check if the camera has switched off or turned off. It would be greatly appreciated if you could provide the following information for the eufy support team to resolve the issue you are experiencing in a timely manner. Check if the camera has gone out of battery. Fix Temperature Issue.

But… this is the second camera that has gone offline for no reason. The battery is still full.

Please disconnect your newly used device or put your router away to avoid interference from other household devices. Power or Battery Connection. Troubleshooting Eufy Cam Offline Issue. I'm Doug, My passion for tech started by fixing phones and computers for my friends and family. But this method should suffice to get rid of any misbehaving charges from within the system. Number of Views 1. Still Need Help? If there are obstacles between the camera and the Wi-Fi router, it may also cause the problem that the security camera may be not working. Number of Views 5. It now happened 3rd time. In most cases, the Eufy Security app does get updated automatically. Have a good day!