Mobile extras jb hi fi

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Its a bit confusing. The sales guy at JB made Mobile Extras sound so much better obviously because of commission , but now looking at the product disclosure statement, the 2 year plan which I purchased doesn't sound any better than going direct through Apple. At least Applecare give you unlimited incidents whereas Mobile extras is 2 per year. Now that sounds too good to be true and I cant find anything in the product disclosure statement on this. This just doesn't sound right at all.

Mobile extras jb hi fi

JB Hi-Fi facing lawsuit over extended warranties allegedly offering the same rights you get for free. If you're standing at the counter about to fork out thousands of dollars for the latest flat screen television you want to know if it suddenly breaks, you'll be covered. Chances are it won't be long before sales staff spruik the benefits of paying a little bit extra for an extended warranty. That's a question being raised in a new class action against retail giant JB Hi-Fi. The lawsuit from Maurice Blackburn alleges JB Hi-Fi has been selling extended warranties which are worthless or of little value since The case was lodged in the Victorian Supreme Court on Friday, and seeks compensation for customers who signed up for "extended care", "customer care" or "extra care" plans. Central to the case will be basic legal rights called "consumer guarantees" that you get when buying a product. That includes the right to get a repair, replacement or refund if there's a problem within a reasonable period of time after purchase, even after a manufacturer's warranty has expired. Under Australian Consumer Law, the product must be of acceptable quality, not have defects, be safe, durable and fit for purpose. The lawsuit claims JB Hi-Fi broke the law by using misleading or deceptive conduct or unconscionable conduct when selling the extended warranties. Ms Nagy said she believed the retailer had misled shoppers about their value. Ms Nagy estimated the class action could cover hundreds of thousands of customers who had paid millions of dollars for extended warranties, some of which she said were "incredibly expensive". The wording of extended warranties sold by JB Hi-Fi state that they do offer benefits which are not already available to consumers. One stated the warranty provided "certainty as to the period of coverage and the remedy you will receive".

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The class action relates to extended warranties JB Hi-Fi offers customers when they buy goods such as consumer electronics, home appliances and home entertainment products. The class action alleges that the JB Hi-Fi extended warranties were of little or no value because customers already had the same rights for free under the Australian Consumer Law. Compensation is claimed for everyone who bought an extended warranty from JB Hi-Fi between 1 January and 8 December You are a Group Member even if you have made a claim under the warranty or if your warranty has expired. By registering you will receive updates about the case, and we will tell you if and when you need to do anything to claim compensation money. Email: jbhificlassaction mauriceblackburn. JB Hi-Fi customers have the option to purchase an extended warranty on products including electronic devices, home entertainment and home appliances.

Warning Your browser version is unsupported. Please update for best experience. Seen it cheaper? Ask for a JB Deal. Live chat with us or call 13 52 And at JB, we get that. Some of our top sellers include:. Big brand phone accessories give you a whole heap of benefits that can make a big difference, including:. When it comes to reliability, there are a few phone accessories that can make a big difference to your phone use:. JB has a heap of different accessories for all types of smartphones.

Mobile extras jb hi fi

Warning Your browser version is unsupported. Please update for best experience. Seen it cheaper? Ask for a JB Deal. Live chat with us or call 13 52 When one of your products suffers an unexpected fault, trying to arrange a replacement unit or have your existing product repaired can be frustrating. JB Hi-Fi Extra Care provides you with certainty that your product will be repaired or replaced if it becomes faulty during the period of the plan. Like-For Like Replacement.

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Last recharge must occur by 1 July Regarding upgrades, only if they don't have your exact model in stock. My role as a class actions lawyer is to help address this imbalance by ensuring everyone has access to justice. Enjoy top prices on:. Telstra Connect. Data is encrypted in transit. The class action is claiming compensation for all of the extended warranties you bought from JB Hi-Fi between 1 January and 8 December Do you want a large screen or a great camera? Where can I read your privacy policy? Recharge your SIM. If you bought your extended warranty from JB Hi-Fi between 1 January and 8 December you are part of the class action, even if your extended warranty has expired. FAQs Need a hand getting started or got a question? Product Disclosure Statement. Please update for best experience.

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Swap your iPad anytime. Kimi has spent her professional career taking a stand against all manner of corporate misconduct. Which is the latest Apple phone? Ask for a JB Deal. How much do you think it is? To get the best camera phone, think about choosing:. Compatible device required. Regarding upgrades, only if they don't have your exact model in stock. If you need a lawyer in Hobart, Launceston or elsewhere in Tasmania, please call us on Class actions usually take between 2 and 4 years. Our job is to hold wrong-doers accountable for their actions and take some of the burden off our clients through paying compensation. Court and legal claims The class action is being conducted in the Supreme Court of Victoria.