Microsoft xbox refund

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Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded.

Microsoft xbox refund

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in. Sign In. Refund eligibility. For single-use items like consumables and in-game currency , your request is likely eligible only if the consumable was not redeemed or used.

Submit feedback. Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund, microsoft xbox refund.

Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied. However, returning games is not an option for those that own the Xbox One S or the Xbox Series S since they rely entirely on digital purchases. Fortunately, all is not lost, as Xbox owners who have made digital purchases can get a refund on a game. While it may seem complicated, it is actually pretty straightforward. To simplify things, this guide will cover everything there is to know about refunding a game on Xbox and other valuable tidbits. When a refund has been approved, Microsoft will return the money in a few business days on the same payment method that was used to purchase the game in the first place. As mentioned above, getting a refund is not complicated, but certain criteria must be met for success.

The Xbox ecosystem features thousands upon thousands of games, DLC and in-game purchases, apps, subscription services, and more, all of which are available to players and provide endless ways to have fun. There are times, however, when a purchase doesn't pan out as expected. If the game or game purchase is broken and doesn't work, doesn't deliver what it promised, or simply doesn't appeal to the purchaser, Microsoft provides methods with which players can seek a refund or cancellation. Even the best Xbox games can be refunded if you have reason. Players may not always have these options available to them there are rules and requirements in place to prevent abuse , but players can often get refunds or easily cancel unwanted subscriptions straight from their Xbox console, or through their Microsoft Account online. Here's everything you need to know about requesting refunds for Xbox games, game purchases, and subscriptions. When investing in the expansive Xbox ecosystem, it's inevitable that mistakes will eventually be made.

Microsoft xbox refund

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in. Sign In. Refund eligibility. For single-use items like consumables and in-game currency , your request is likely eligible only if the consumable was not redeemed or used.

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However, if it appears refunds are being abused, we reserve the right to stop offering refunds except where legally required. As mentioned above, getting a refund is not complicated, but certain criteria must be met for success. Authorize or troubleshoot a purchase. You can check the status of your return or exchange on your Microsoft account Order history page. Refunds for digital games include Microsoft Store digital game offers, Xbox apps excluding movies and TV apps , digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device. We'll contact you with updates, or you can check the Refund status tab. Microsoft Store and billing help. If there are additional terms shown when you purchase your subscription, those terms may be different and will apply to your purchase instead of the standard terms. There are often limits on the number and type of refunds allowed and the monetary compensation that we can provide to each purchaser in a given year. Related topics. Digital Game Purchase Refund Terms. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Get answers. Not enough information. Cancel your Xbox subscription on the web.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return.

Getting your Xbox device serviced. Microsoft will not accept returns of purchases of Microsoft products or other products purchased from another retailer. To cancel your subscription on your Xbox console:. Tell us why you're requesting a refund. Any additional feedback? Refunds are applied to the original payment option. Microsoft Tech Community. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. As mentioned above, getting a refund is not complicated, but certain criteria must be met for success. Send feedback to Microsoft so we can help. Yes No.