Microsoft refunds

To get a refund on a subscription you purchased from Microsoft, you will need to cancel it first.

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:.

Microsoft refunds

Hey gamers! Are you experiencing a problem with a specific game? When you open the page, go to the "Help with games" section in order to find the right path to look for help. Additional information on Game support can be found here: How do I get the right game support? January 12, Ask a new question. How do I cancel this? Is it possible to be refunded for all of this?? I just noticed it on my bank statement this month and investigated it. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. January 12, Hey gamers!

Click it to access account options. Find the order you want to request a refund for.

When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in.

Microsoft refunds

When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days.

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By pressing submit, your feedback will be used to improve Microsoft products and services. Your proactive approach will resolve the issue and give you peace of mind. Incorrect instructions. Plus, if you used your Microsoft account balance, the refund will go back there. Reach out and advocate for yourself! They may want more info. Ask for store credit or a gift card. This increases the likelihood of a successful refund. Document and share your standard operating procedures. Follow the guidelines and fill out any forms or documents required. Utilizing this policy can ensure customer satisfaction and assurance.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support.

Try for free. Make sure you have all receipts, invoices, and proof of purchase. This may involve checking for software updates, running diagnostic tools, or utilizing online resources such as knowledge bases or forums. No credit card required. If you have any worries or questions about the refund process, contact Microsoft customer support. Thank you! My name is Miguel O. Accessing your account and requesting a refund should be easy if you do these things! Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. There are often limits on the number and type of refunds allowed and the monetary compensation that we can provide to each purchaser in a given year. Top use cases. Additional information on Game support can be found here: How do I get the right game support? This whole experience made Sarah feel great about our customer service and the speed with which refunds were handled.