Microcenter receipt

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We are using cookies to give you the best experience on our website. You can view our Privacy Policy and information regarding our use of cookies here for more information about cookies. Important Notice About Serial Numbers: The serial number for PowerSpec computers is located on the top or back of the computer on a white, bar-coded sticker. Please see the example below: The first four digits of the serial number are the model number. Examples: A PowerSpec B serial number is B A PowerSpec serial number is The serial number for WinBook notebooks is located on the bottom of the computer on a white, bar-coded sticker. Please see the example below:. Purchases from Micro Center online: The order number will be located at the top of your confirmation email Examples: or

Microcenter receipt

May 4th, I have an email copy and physical copy of my receipt. In December, after only 6 months, the monitor started having really bad backlight bleed. It was making it very hard to use. I contacted support this month and asked for a warranty replacement. I provided my serial number and service tag. I provided a picture of the service request ID with my name and the date taken next to the back of the monitor where the serial number and express service code are all very clear to read. It was submitted to the review team, along with the receipt. I was told "Unfortunately we won't be able to provide any warranty support on this system. They refuse to explain what "didn't match" or the exact why. They just keep saying those two things. I thought at first maybe it was my email receipt from MicroCenter that wasn't sufficient, but they won't even look at the paper copy I also have and emailed them. This monitor has a 3 year warranty of which I used 9 months.

View More. Didn't go as plan and because I was honest that it was not microcenter receipt correct product vs just saying for a return

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Microcenter receipt

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It's clear as day with the Serial Number visible. Latest Solutions. Monitor arrives and its completely broken. Please keep the paper next to the. So after contacting customer relations, MicroCenter has agreed to exchange. Just pathetic the number of problems I am having. Which I know they document. May 8th, Please keep the paper next to the and take a picture of that and send it to us so that can forward that to our dispatch review team. Dell just shuts down talking to you the moment they get to No.

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The manager then tried to sell me a Ultra brand psu. They refuse to explain what "didn't match" or the exact why. Saying they need to get an approval. Then asking me the same questions multiple times. Recent Blog Posts. I know the issue is legit. I have an email copy and physical copy of my receipt. I can't fathom what is going on here but it seems that if there was a mistake whether I made it or Dell there is no opportunity to correct it. I don't know why they are doing this but it seems very much to fly against logic. I emailed twice asking what was going on. Even more savings on top of already great deals. Purchases from Micro Center online: The order number will be located at the top of your confirmation email Examples: or