Locked out of hotmail account

I successfully changed my password 3 weeks ago. I still cannot get into my hotmail because upon entering my password, it wants to send a security code to my OLD phone number, locked out of hotmail account. There's no option to change the destination of the code. In my account details, it shows my NEW phone number.

To unlock your Microsoft account with email, this section provides an explanation of a locked Microsoft account. It covers the reasons behind a locked account and the steps to unlock it. Understanding these details will help you regain access to your account efficiently and easily. A locked Microsoft account can be a huge headache for users. It happens when the owner fails to provide the right password or encounters some suspicious activity. This security measure is to protect personal info and avoid unauthorized access.

Locked out of hotmail account

If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate our Terms of Use. Sign in. The phone doesn't need to be a smartphone, or connected to the internet, it just needs to be able to receive text messages. You may have to create a new password. Read tips on how to create a strong password. For help reinstating your account, select the link in the window that begins with aka. Follow the instructions provided. Once we receive your information, we'll review the request to unlock your account. After you submit the form, a Microsoft Online Safety support agent will review it and contact you by email. Please do not submit additional requests, as this may slow down our response time. To protect your account and its contents, our support agents and advocates can only send password reset links or access and change account details when you submit the account reinstatement form. This means you could use a friend or work colleague's phone without compromising your account security.

Furthermore, activating two-factor authentication adds an additional layer of security by requiring users to provide a secondary verification code. Outlook email: Getting your account blocked is extremely frustrating Image: Microsoft.

Your Microsoft Hotmail or Outlook. The most likely cause of a blocked account is unusual sign-in activity. Although getting your account blocked is frustrating, access can be arranged by following these simple steps. Begin by visiting Microsoft Live to recover your account and reset your password. Enter the email address of your blocked account and enter the characters you see on your screen and select Next.

Forgetting a password to your email account can be a frustrating inconvenience. Typically, when Outlook locks or blocks your account, you need to verify your identity and reset your password as a security precaution. While it can be frustrating to be locked out of your email account, having your account hacked and your personal information accessed could be worse. You might panic at first. After all, our email accounts have become a sort of command center for our lives. They contain important information about banking, utilities, credit cards, car payments, and more. Take a deep breath before you lose your cool. In order for this method to work, you must have enabled two-factor authentication , which will allow Microsoft to verify that you are the actual owner of the account.

Locked out of hotmail account

Beyond email and instant messaging, the software giant now provides free, browser-based versions of Office, a cloud service called SkyDrive, a calendar and address book service, and Live Mesh, a system for syncing files between mobile and desktop devices. With so many features offered for free you might think that this is a pretty good deal — and it is. But what happens to your emails and data when your account is blocked? How might this happen, and is there a way of overcoming it? However, with one exception these are all due to end user misuse, which typically only occurs by ignoring or misreading the terms of use issued by Microsoft when you sign up for an account or start using a new service. As causes for blocked Hotmail accounts go, there are three common reasons.

Setting in the classroom crossword clue

Forgot username. What to do if the security verification fails Security verification fail? If these don't help get you back in to your account, try resetting your password or see if one of the other scenarios below applies to you and give them a try. Search your email or phone for the code sent by Microsoft. Security and verification codes. Worried about unlocking a Microsoft account? Was the answer useful? Head of Technology Services, Colliers. Turn on suggestions. Here are the steps you can follow: Go to the Microsoft account recovery page. Outlook email: You can unblock your Outlook account using a few simple steps Image: Getty. For faster resolution, get the relevant info on your issue before contacting Microsoft Support. Take control of your workflows today Get started Request demo. Connect your favorite tools for maximum efficiency.

Last Updated: September 20, Fact Checked. This article was co-authored by wikiHow staff writer, Travis Boylls. Travis has experience writing technology-related articles, providing software customer service, and in graphic design.

This is how:. Microsoft account More Password Managers: If you use a password manager, check if it has stored the old or new password for your Hotmail account. No jargon. Outlook email: There are ways to recover your Microsoft account Image: Getty. Would you like to receive news notifications from Daily Express? Hope this will help you. To unlock the account, the user needs to verify their identity through a linked email or phone number. Microsoft Business. MVP Award Program. If you have used your account to sign in to an Xbox, finding your Xbox One device ID before filling out the recovery form makes it easier to recover your account. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. How To Unlock Microsoft Account To unlock your Microsoft account with email, this section provides an explanation of a locked Microsoft account.