Koodo.com chat

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Claim your listing for free to respond to reviews, update your profile and manage your listing. KoodoMobile has a rating of 1. Reviewers complaining about KoodoMobile most frequently mention customer service, sim card, and phone company problems. KoodoMobile ranks rd among Mobile Carriers sites. Aman thank you so much for your help. You were very friendly and professional as you answered all our questions. I would totally recommend your store to others.

Koodo.com chat

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Koodo Mobile has 1. Consumers are mostly dissatisfied. Pros: No one answered my called, There is no customer service, Good rates and plans. Cons: Horrible customer service, Poor customer services, Complicated and time-consuming customer service. Recent recommendations regarding this business are as follows: "Nothing", "Stay far away, disconnection charges is how they make their money", "Look out. Most users ask Koodo Mobile for the refund as a solution to their issues. Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.

Answer the phone and I'll tell you. User's recommendation: Good deal in reality just never have a problem that needs any attention koodo.com chat detail. They simply don't care.

Charged for roaming when I had requested the travel package they offered Get zero help from customer service can not reach anyone for assistance Customer service sucks!!! Looks like I will try to get service at a local kiosk see how that goes Dont have much faith in that either. Great customer service for assisting me to update my account information. It was clear and understandable as well as user friendly. The representatives were excellent and courteous in helping me solve issues and reconcile billing. If only it would be easier to have human interaction and definitely more transparency. It was to inform Kodoo with info about Mr.

The following is a review of Koodo Mobile based on my personal experience as a subscriber for almost 15 years to As is the case for most mid-level and discount providers, customer service can be quite poor for any issues that fall outside of the capabilities of their online self-serve tools. Call wait times are long, but you can schedule a callback through their chatbot. However, they will charge you significant fees if they have to take any actions on your account on your behalf. New customers are still connecting to the same 4G network, but the data speed is throttled. Existing customers will continue to receive unthrottled 4G data speeds, unless they change to a new Koodo plan. This is likely a step toward pushing customers towards their 5G offerings which are faster and much more expensive. Launched in March , Koodo Mobile is a mid-market mobile brand MVNO owned by Telus that offers postpaid and prepaid phone plans with 4G up to Mbps and 3G up to 3 Mbps data speeds on the Telus network and wireless home phone services. Fido made changes on November 4, , and Virgin in

Koodo.com chat

Koodo Mobile is a Canadian mobile flanker brand [1] [2] started by Telus in and mostly oriented toward younger customers. Being a subsidiary of Telus, [5] Koodo has been able to offer extensive coverage and a strong presence in mobile retailers. This allowed Koodo to gain a presence nationwide. This brand was in operation since , and it mainly targeted high school, college and university students. It was ended because the Amp'd Mobile operations in the United States suffered from poor customer service and bankruptcy. This meant that unlike Bell, Telus no longer had a mobile brand targeting students. This mobile brand provided services at a lower cost than most other companies. After this date, the company gradually started to discontinue sales of CDMA devices.

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Preferred solution: Apology. I had written a review yesterday regarding my customer service experience with Koodo Telus , please see original review below, But have since resolved it today. Follow Larry L. Never again with this company. KoodoMobile ranks rd among Mobile Carriers sites. Dave F. Pratima S Lmf. Or lose it based on the new plan? Karly B. Sep 10, Thank you, original review The initial customer service reps seem not to have any authority to make simple reversals of small charges. Comment Thank you Respond as company Helpful 3. Shari I. Follow Irsa A. Read full review.

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Aug 26, Recent recommendations regarding this business are as follows: "Nothing", "Stay far away, disconnection charges is how they make their money", "Look out. Products used: ELL phone and tablet. The algorithm is subject to change in future. Share on Twitter. Follow Dave F. Irsa A. Koodo had the worse customer service, if you are new comer in Canada, you better choose another phone company, it's been 2 days I make an appointment for call schedule but nobody answered, it send me message about heads up phone but I waited hours and still no answer Very unreliable company, please do not get Koodo. Koodo Mobile Help Center: Visit contact page. Terrible customer service very frustrating to resolve a problem.