Jaxxon customer service

Solid Gold. Frequently Asked Questions Looking for expert advice?

Frequently Asked Questions Looking for expert advice? Customer satisfaction is our number one priority. If for any reason you are dissatisfied, we will gladly issue a full refund, exchange, or JAXXON store credit for items returned within 7 days of delivery. All returns must be accompanied by its original packaging and unaltered, unworn, and in resellable condition to qualify for a refund. Items received after 7 days will not be accepted for return or exchange. There are NO returns or exchanges on solid gold products, due to the fact that each piece is made to order. Once any of our solid gold products go into production, there can be NO cancellations.

Jaxxon customer service

Solid Gold. If we make any material changes, and you have provided us with your e-mail address, we will also send an e-mail to you at the last e-mail address you provided to us. Any changes to the Terms will be effective immediately for new users of the Website and will be effective for existing users upon the earlier of thirty 30 days after posting of notice of such changes on the Website or thirty 30 days after dispatch of an e-mail notice of such changes. If you do not agree to any change s after receiving a notice of such change s , you shall stop using the Website. Otherwise, your continued use of the Website constitutes your acceptance of such change s. Use of the Website. Registration 2. You represent that you are at least thirteen 13 years old or such other minimum age of requirement as may be applicable in your jurisdiction and not a person barred from using JAXXON Properties under the laws of the United States, your place of residence or any other applicable jurisdiction. You are responsible for all activities that occur under your Account. You may not share your Account or password with anyone, and you agree to notify JAXXON immediately of any unauthorized use of your password or any other breach of security and exit from your Account at the end of each session. You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself. You agree that you shall not have more than one Account at any given time. Order and Acceptance. Once the error has been corrected, JAXXON will ask you whether or not you would like to re-submit your order to purchase the relevant merchandise. If JAXXON has notified you that your order has been accepted by sending you a shipment confirmation email, then you will not be required to pay a price that is greater than the price that was displayed on the Website at the time at which you placed your order.

How do I initiate a return or exchange outside of the U.

Back in , JAXXON had just made it through the holidays and was ready to figure out how they could make improvements within their customer service team for the next year. With goals of scaling their customer service team and expanding their methods of support into phone and live chat, JAXXON turned to TalentPop to make it happen. However, their needs were changing, and they were ready to migrate their helpdesk needs over to Gorgias after seeing how much the platform had to offer. For Jarett, who personally trained every customer service rep before working with TalentPop, having agents who already had knowledge of Gorgias and were quick learners was a game-changer. We're elevating customer experiences at top E-Commerce brands and counting.

Solid Gold. Frequently Asked Questions Looking for expert advice? Customer satisfaction is our number one priority. If, for any reason, you are dissatisfied, we will gladly issue a refund, exchange, or JAXXON store credit for items returned within 30 days of delivery. All returns and exchanges must go through our Returns Portal to be accepted. All returns must be accompanied by its original packaging and unaltered, unworn, and in resalable condition to qualify for a refund. Items received after 30 days will not be accepted for return or exchange.

Jaxxon customer service

Ordered a 30g solid gold necklace that was only 29g and did not match product pictured on their website. I ordered a 30g 3mm solid gold Fairfax design necklace from this company and it was only 29g. The clamp on the picture is also different than the one they sent me. I don't even think it's their product since it doesnt have their logo on it like in the picture. Their returns statement is sneaky and they should also be forced to change it. Their advertising is misleading and they would not allow me to exchange for a more expensive product. The order was for a pendant and 2.

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What happens if my order is returned to sender? How do I initiate a return or exchange? Can I expedite my shipping? Sign up for our newsletter to be the first to know about all discounts, sales, and promotions. JAXXON reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with JAXXON in asserting any available defenses. You access Linked Services at your own risk. Gold-plating is typically an inexpensive way of adding a very thin amount of gold to a base metal. Our relationships stretch generations, with a dedication to ethical practices. Items received after 30 days will not be accepted for return or exchange. If so, how will orders to the UK be shipped? Are the gram weights of your products exact, or do they vary? Items received after 7 days will not be accepted for return or exchange. Call Us Term and Termination How do I return a gift?

Welcome to our collection of men's cross earrings!

So, wear often. Please allow up 7 business days for your refund to appear back into your account. Once any of our engraved products go into production, there can be NO cancellations. Your shipping address must be in the United States to qualify for Shop Pay. Items received after 7 days will not be accepted for return or exchange. Can I work out in my chain? You warrant that the holder of any worldwide intellectual property right, including moral rights, in Your Content, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above You agree that you, not JAXXON, are responsible for all of Your Content that you Make Available on or in JAXXON Properties. Unfortunately, once your order has been processed we are unable to make any changes or cancellations. Arbitration How do I initiate a return or exchange outside of the U. Otherwise, your continued use of the Website constitutes your acceptance of such change s. All JAXXON chains are produced using only the highest quality and most durable precious metals from solid gold to sterling silver. Unfortunately, once your order has been processed, we are unable to make any changes or cancelations. Our pieces are made to last forever.