Issues with rogers internet

The Rogers Building, the green-topped corporate campus of Canadian media conglomerate Rogers Communications is seen in downtown Toronto, issues with rogers internet, Ontario, July 14, Thousands of Rogers Communications Inc. Downdetector, which gathers data from multiple sources including social media and information submitted by users directly to its platform, showed more than 48, outage reports at p.

On July 8, , Canadian telecom provider Rogers Communications experienced a major service outage affecting more than 12 million users of Rogers' cable internet and cellular networks , [3] including those of subsidiary brands Rogers Wireless , Fido , Cityfone , and Chatr. This followed another major national outage a year prior in April The outage impacted internet service providers with wholesale access to the Rogers network, such as TekSavvy , [5] as well as various other information systems nationwide that relied on the Rogers network, including Interac , OLG , [6] and some federal government services. Multiple international web monitoring organizations observed the outage. The event spurred new government policies requiring all telecommunications providers to provide mutual assistance to each other in the event of an outage, offer emergency roaming service for rivals' affected customers, and establish plans for how to communicate to the public about said incidents. The outage had a significant impact on various information systems nationwide, much of which extended past residential and commercial Rogers customers, due to their dependencies on Rogers infrastructure:. Rogers had begun to slowly restore service that evening, but CEO Tony Staffieri stated there was no estimated time for when services would become fully operational again.

Issues with rogers internet

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses. Share them here. Useful comments include a description of the problem, city and postal code. Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Archived from the original on July 21, Share them here. What isn't working?

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After waiting hours on hold to speak with a Rogers representative, Rosanna Minicucci was still no closer to finding out when her landline, internet and TV service might be restored. People are obviously calling — there are obviously a lot of people out there still with no service," Minicucci, who lives in Vaughan, north of Toronto, said. Her service was restored on Sunday night — more than 60 hours after it went out — but it remained glitchy, she said. Minicucci was one of a number of Rogers customers who told CBC News they were still struggling to use their phones, internet and other Rogers services more than two days after Friday's nationwide outage caused major disruptions, including to lines and banking services. Is your internet or phone still not working following the Rogers network outage? We want to hear from you. Send an email to ask cbc. In a statement on Sunday afternoon, Rogers said its networks and systems were "close to fully operational," with service restored to "the vast majority" of customers.

Issues with rogers internet

Has there been any change to the light pattern on your modem? Careful as sometimes these can be quite tight already and may be warmer than you might anticipate. We would recommend at this time to disconnect any router, mesh network or switch you may have connected to the modem. This step is highly effective in ruling out those as a source of the experienced issue as well as reducing the visibility of false positives in your troubleshooting. If you have time to troubleshoot however we would recommend not doing so as this resets the internal timer on the modem showing its connection to the Rogers server. Downstream Overview. There are a couple of acceptable websites to run your speed test from. Both sites are powered by Ookla and guaranteed to find the closest server to you for the most accurate results! If you have any doubt concerning your internet performance please post a question in the Rogers Community Forums along with your downstream tables, upstream tables and the results from a Rogers Speedcheck with an ethernet connected PC or laptop.

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According to Downdetector, the service interruption impacted users in various parts of the province, including Toronto, Hamilton, Guelph, Kitchener, London, Barrie, Collingwood and Orillia. August 25, Retrieved September 4, The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Follow related authors and topics. M4H 1L7. They refuse to help me with Likewize because they cant change "procedures". Here's 4 things you need to know". Categories : s internet outages in computing disasters in Canada July events in Canada Rogers Communications. Archived from the original on September 4, Share them here. Alexandra Posadzki Telecom Reporter. Make sure to report and downvote those comments. Check Current Status. On July 8, , Canadian telecom provider Rogers Communications experienced a major service outage affecting more than 12 million users of Rogers' cable internet and cellular networks , [3] including those of subsidiary brands Rogers Wireless , Fido , Cityfone , and Chatr.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses. Thank you for the report!

If you have any tips or frustrations you wish to share, please leave a message in the comments section! Archived from the original on July 14, Retrieved December 1, Retrieved July 12, Readers can also interact with The Globe on Facebook and Twitter. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Network outage. Financial Post. Rogers is a rip off. Realtime status and problems overview". Rogers had begun to slowly restore service that evening, but CEO Tony Staffieri stated there was no estimated time for when services would become fully operational again.