How to refund game pass on xbox

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support.

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds.

How to refund game pass on xbox

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in. Sign In. Refund eligibility. For single-use items like consumables and in-game currency , your request is likely eligible only if the consumable was not redeemed or used. There are often limits on the number and type of refunds allowed and the monetary compensation that we can provide to each purchaser in a given year. We provide digital game product refunds as part of a consistent and reliable buying experience.

Notes: If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Microsoft Store and billing help.

Contribute to the Xbox forum! March 14, March 11, Hey gamers! Are you experiencing a problem with a specific game? When you open the page, go to the "Help with games" section in order to find the right path to look for help.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in. Sign In.

How to refund game pass on xbox

Contribute to the Xbox forum! March 14, March 11, Hey gamers! Are you experiencing a problem with a specific game? When you open the page, go to the "Help with games" section in order to find the right path to look for help. Additional information on Game support can be found here: How do I get the right game support? January 12,

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Provide the reasons for your request and select Next. In reply to A. Open Order history Select the relevant item and choose Request a refund. Following these steps, you can cancel your subscription via the Microsoft website. Single items from within a bundle cannot be returned. To download already purchased apps and games, go to your Order history. Microsoft Tech Community. Refunds are generally processed within 3—5 business days after we receive your item and find it eligible for a return. The adventure continues with something in store for everyone. You can access the website from any device as long as you have an internet connection and a browser:. Not enough pictures. Consumer and Regulatory Information. Pre-order Xbox digital games in the Microsoft Store.

Contribute to the Xbox forum!

In reply to A. Throughout this guide, we use a Series S device. Hello dear Gamer, first it's a pleasure to be able to help you today. Pictures helped. For more info about digital game pre-orders, see:. Countries with prorated refunds for Microsoft subscriptions. Digital Game Purchase Refund Terms. January 12, Hey gamers! I am a gamer and independent advisor on the XBOX community platform. Did this resolve the issue? If you're considering stepping into fresh gaming arenas, canceling your Game Pass Core subscription is a strategic move. This thread is locked. Select Manage next to the subscription you want to cancel. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software.