How to make appointment for genius bar

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based.

Aside from their devices, one of the things I love the most about Apple is their stellar customer support and service. Apple Support has got you covered regardless of the kind of Apple device you have and the help you need. Making a Genius Bar reservation might be your best bet if you need hands-on hardware support. The Genius Bar is a support service found within Apple Stores. It handles troubleshooting and repairs for Apple products and other services.

How to make appointment for genius bar

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer. If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair. This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first. You'll now see a list of your nearest Apple Stores with a Genius Bar. If your location is incorrect or if you'd prefer to search somewhere else, you can search by city or ZIP code in the search bar at the top. Once you've found your preferred store, tap the store's name to continue. On this page, you can choose your preferred appointment time and date , before tapping Reserve to confirm your appointment. Enter your phone number if you'd like to receive confirmation and updates by text.

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The fastest way to make an Apple Store appointment. This article explains how to make an appointment using the Apple Store App. In that case, the fastest, easiest way to book an appointment is to forget using the web-based tools and use the Apple Store app. Here's what you need to know:. You've started the process of making your Apple Store appointment. With the store you'll get help as selected:.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter. Tweet your questions to AppleSupport.

How to make appointment for genius bar

Aside from their devices, one of the things I love the most about Apple is their stellar customer support and service. Apple Support has got you covered regardless of the kind of Apple device you have and the help you need. Making a Genius Bar reservation might be your best bet if you need hands-on hardware support. The Genius Bar is a support service found within Apple Stores. It handles troubleshooting and repairs for Apple products and other services. Note: Not all kinds of repairs can be handled in-store. Sometimes, the Genius Bar needs to send your device off, especially if a more extensive repair is necessary — like a screen repair.

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Those with available slots show a green Available [day, time]. Head to Apple's Get Support page , then click Sign in. You can schedule your visit to the Genius Bar by clicking the date and time you want. Now, if you make a schedule through the app, you should be able to see your upcoming appointment on your Apple Support app. Follow the instructions and sign in using your Apple ID. To initiate a consultation with a specialist from the app:. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. How do I cancel a Genius Bar appointment? Most can be addressed by Resources found on support. You can enter your contact number. His writing has appeared in publications such as CNN. You also have the choice to call the store in question and make your appointment over the phone. List of Partners vendors. How do I make a Genius Bar appointment?

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there.

Purchasing an iPhone Buy or sell a used iPhone? Now, if you make a schedule through the app, you should be able to see your upcoming appointment on your Apple Support app. Jump to a Section. Leave a Reply Cancel reply Your email address will not be published. You can access this page through any web browser. To initiate a consultation with a specialist from the app:. You can make an appointment at the Apple web site, but that sometimes requires answering a number of preliminary troubleshooting questions and suggested solutions. Sam Costello. If you see, Bring in for Repair under Solutions , select Find a location. Make your selection, and then tap Continue. Use limited data to select content. After choosing click Continue underneath "See your support options". US Markets Loading