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Check your thermostat wiring compatibility. Skip honeywellhome.com/support main content. Our Accessibility Statement.

Known as the common wire, C-Wire provides WiFi thermostats continuous power from heating e. Air Conditioning systems. C-Wires are required on all Resideo WiFi thermostats. For full thermostat wiring assistance: Click here. To purchase a c-wire adaptor: Click Here.

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To register your thermostat on the Total Connect Comfort website, follow these steps:. Once the registration process is complete, visit mytotalconnectcomfort. Skip to main content. Our Accessibility Statement. I am unable to register my thermostat on the Total Connect Comfort website Last updated. To register your thermostat on the Total Connect Comfort website, follow these steps: Step 1: Connect your thermostat to your home WiFi network. This procedure differs depending on your thermostat model, as explained in the user manual provided in the package. Select your model, then open it at the bottom of the page. Step 2: Create an account on Total Connect Comfort. The first time you visit the online portal, select your region and country.

Look at those wires by referring to your picture and make sure you have both a G and Y labeled, honeywellhome.com/support. Please view the next section to learn what to do if honeywellhome.com/support thermostat honeywellhome.com/support missing a C-Wire. Some homes have an unused C-Wire hidden in the wall.

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How to reset your device. Skip to main content. Our Accessibility Statement. Last updated. After 2 minutes, check the following: WiFi Icon is present. Look for it in the top right or top left corners of the thermostat display. If the icon is present and does not display an X through it, the thermostat has been reconnected successfully. IP address is set. Look for it in the thermostat menu, select WiFi, and note the IP address.

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With the innovative T6 Pro Programmable Thermostat, you can schedule your heating and cooling your way. The easy-to-install and easy-to-use thermostat provides flexible scheduling, so you can change it from day-to-day, just on weekends, or keep one program all week long. This product is sold exclusively through our Professional Partners.

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Use the included mount and adhesive pad to attach the C-Wire Adapter inside your furnace or heating system. Turn off power supply For your safety, turn off power at the breaker box or switch that powers your furnace or air conditioning. D Disconnect the labeled wires Disconnect only the wires that you labeled. Click the Privacy tab and select Accept cookies from sites. B Find the other end of the unused wire: Locate the other end of your thermostat wiring near your furnace or heating system, and then find the unused wire. Make a note of any present wire not connected to a terminal. Open the heating and cooling system's cover to find the control board. A Remove cover from furnace or heating system Open the heating and cooling system's cover to find the control board. Note: The unused wire should be the same color as the one near your existing thermostat. Our Accessibility Statement. The control board may be at the top or the bottom.

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D Disconnect the labeled wires Disconnect only the wires that you labeled. Was this article helpful? If the setting is Custom, click the Advanced button and make sure both first-party and third-party cookies are set to be accepted. This type of wiring requires a line voltage thermostat and is not compatible with low voltage thermostats. For your safety, turn off power at the breaker box or switch that powers your furnace or air conditioning. Message us on Twitter for help with our products. You can move the slider to change the security setting if it is not set to Medium. Contact Support at to find a pro-installer. B Take a picture of the control panel wiring Make sure you get a good view of the following terminals, since you may need to reference this image later: G C R W or W1 not in all systems Y or Y1 Note : If you have wires connected to two R-Terminals, then you have a two-transformer system and need additional assistance. If your O or B terminal shares a label with another wire — typically W —identify whether you have a heat pump system or not. C Connect the unused wire to the C-terminal in the control board Note: If there are existing wires in the C-terminal, make sure they are still connected after connecting the unused wire. Thanks for your feedback! Click the Privacy tab and select Accept cookies from sites. Bring a flashlight, labels, phone, and screwdriver.