Haven hopton reviews

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Haven hopton reviews

Arrived to a dirty caravan, full of left over food debris and beds that had not been changed from previous guests and filthy in the bedside drawer in the twin bedroom where my children were sleeping. Broken bathroom panel hanging down. Sticker containing previous guests details left in the kitchen, old rubber cleaning glove left in the kitchen. Dirty sticky marks on kitchen work surface. Complained to customer services, who tried not to comply with their own Holiday Cleanliness Guarantee policy by trying to send someone to clean it whilst we were out without completing an inspection with us as they specify in their guarantee. Someone attended, we identified all the areas of dirt we had found, which were cleaned, however the cleaner found a loose unidentified tablet in the bedroom my children were sleeping in!!! We had not previously seen this as it was covered by what looked like a broken plastic bottle cap. Customer services offered a refund of one days worth of our trip, which we accepted as we believed this was a fair resolution at this stage. However, a full caravan inspection was NOT completed and as a result we found further dirt throughout the remainder of our stay. We tried to complain again to customer services but no one was available to speak with at the time so upon departure we submitted a formal complaint, only to be advised that what we had received was considered fair and they would offer us no further compensation despite every day of our holiday finding new areas of filth in the caravan. The fact they have a no-quibble cleanliness guarantee is utterly meaningless as they will do all they can to get out of it which is by definition a quibble! I will NEVER set foot in Hopton again, purely based on the absolutely disgraceful customer service and the way this whole matter was dealt with.

We also had Papa Johns and Cooks, both also good! See Also Rating: Rating Breakdown:.

Join the discussion and meet other Mumsnetters on our free online chat forum. Hello, We are planning a Haven holiday in the UK this year. We are in Scotland, and are thinking of travelling down to Norfolk in search of a slightly warmer, or at least less rainy, climate. We are debating between these two parks - has anyone been to both and could advise as to pros and cons for these? We have DC 8 and 4. I also liked the idea of Wild Duck but is it more a camping site, rather than a caravan site? Wild Duck is less camping in my experience and more caravan - they have camping pitches but they're not great as someone who has done both.

Hopton is a heavenly place to escape to on the Norfolk coast. Direct beach access, one pool with water slides and palm tree fountains and a second simple pool for a relaxed swim, plus a family amusement centre and Inflatable Arena makes the park an amazing place to treat the family. Some of the many things to do at Hopton Holiday Village include the epic SplashZone indoor pool, jaw-dropping events arena, The Marina Bar and Stage and of course the gorgeous beach directly accessible from the park. Take a short drive to Pleasurewood Hills Theme Park for fairground fun or hire a boat and explore the tranquil Norfolk Broads. Glorious forest trails and hidden clearings are here to be explored. The beautiful Great Yarmouth beachfront plays host to Seashore holiday park where top Norfolk attractions such as the Pleasure Beach and Golden Mile await. Craving a traditional seaside holiday? Come to the Norfolk coast for miles and miles of golden sand, plus lashings of Haven fun. Is the park wheelchair friendly? Our medium sized park is wheelchair friendly.

Haven hopton reviews

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I just think despite the news saying that Norfolk is on the governments watch list, too many people do not care. This was our first time staying on a Haven Holiday Park and we were really impressed. Been going to Haven Holidays, Hopton for years but this will be my last visit. Haven Holidays, Hopton Reviews Click here if this is your business. One thing that I loved using was the Haven Serve app where you can order drinks straight to your table without waiting at the bar, each time the drinks arrived in record time! Media Gallery for Haven Holidays, Hopton. LOL Yes we did leave our fire on overnight naughty but it needed it. Unfortuately after this years experience we will not visit this expensive, unfriendly site again! To apdLeamington Thankyou for taking the time to review Hopton Holiday village. Error: Oops! We were given a grant through family fund who help children with disabilities and used this as part payment. Funvilla - www.

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Other stuff. Caravan: we went for a prestige, I must say I was knocked back. Sounds like Caister might be the favourite then for beach and pool. Read more. This aside, caravan lovely, food nice as usual and camp clean. Our helpful community of likeminded people will be happy to answer any questions that you have. Simply click here then click on the Like button! Are there opportunities to exercise at Haven - Hopton Holiday Village? Extranet Log-in. The only thing for the older kids to do was spend money in the Arcade of hire out karts of bikes again a cost. Simply type it in the box below and one of our community will give you an answer.