Genius bar apointment

The fastest way to make an Apple Store appointment.

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait.

Genius bar apointment

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help. Next, click on the product you want to get help with at the Genius Bar. Once you've selected the product you need help with:. A set of common help topics will be displayed. For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc. Select the category that most closely matches the help you need. A number of topics within that category will appear. Select the one that best matches your need if there isn't a match, click The topic is not listed.

If your phone is overheating, move it to a cool place. This will take you to the Genius Bar section where you can make an appointment.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices.

Genius bar apointment

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter. Tweet your questions to AppleSupport. There are many service providers that Apple trusts with support. Bring your device to one near you.

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Click on the time you wish to book and your appointment will be confirmed automatically. There are a number of options, but to get a Genius Bar appointment, choose Bring in for Repair different options are presented depending on the kind of problem you selected at the beginning, but always choose options for repair or Genius Bar. Read next. Sam Costello. Just click on the Visit the Genius Bar option. Found in Apple retail stores, it also offers classes and workshops. If your laptop is overheating , there are a couple of quick fixes that might help. Create profiles for personalised advertising. You'll be prompted with possible ways to solve your problem without going to the Genius Bar. These choices will be signaled to our partners and will not affect browsing data. His writing has appeared in publications such as CNN. Apple Stores don't just offer technical support and service via their Genius Bars — you can also take classes.

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Frequently Asked Questions. If your location is incorrect or if you'd prefer to search somewhere else, you can search by city or ZIP code in the search bar at the top. No comments yet Comment from the forums. By Sam Costello. Was this page helpful? Try these quick fixes first. Get help with Apple services or software. The Apple Genius Bar offers personalized support for Apple products. Once you've found your preferred store, tap the store's name to continue. Get personalized help at a reserved time. Create profiles to personalise content. Get hardware help. List of Partners vendors. You've started the process of making your Apple Store appointment.