Fitbit versa stopped working

You are posting in Android App board, which is software app for all devices. But you are talking about firmware update, fitbit versa stopped working, which is specific to a particular model, but you did not specify which model you have.

If your Fitbit Versa watch is stuck on a black screen or not turning on, the first thing that you need to do is to restart it. Many times, this simple fix would turn on the Fitbit watch. Restarting the watch will not delete your data. To restart your Fitbit Versa series watch , press and hold the physical button on the device for seconds until you see the Fitbit logo on the screen. Then release the button. You might see the Alexa popup when you are holding the button. Ignore that and keep holding the button.

Fitbit versa stopped working

My Versa 2 has completely stopped working. The green light on the back is gone, it will not charge, the screen is completely black, I cannot reset it to factory settings- it is completely unresponsive. I have tried to clean the backing and pins as suggested on feeds, I have attempted to restart to factory settings- no response. Any advise on how to fix this? I reached out to live chat with support- and got down to position 1 on the list- then it sent be back to the beginning application page to set up a chat. Please advise. Go to the Best Answer. Thank you for sharing your experience and troubleshooting. If your Versa 2 display is unresponsive, try restarting it by doing the following:. If the issue persists, please get in touch with our Support team. View best answer in original post. Hi KH. Thanks for bringing this to our attention and for trying some troubleshooting steps before to posting over here, sorry for the issue you experienced with the chat support channel. If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? Looking forward to your reply.

With that being said, please confirm if you've followed the steps below to solve this issue: Unpair your Versa 2 from your phone's Bluetooth. It was perfectly fine!!!

It just died after lunch. Tried charging it, removed the app, removed the Fitbit turned Bluetooth on and off, and nothing. Feeling helpless to say the least! Any help would be appreciated it! Hi there, LAAD

I purchased a versa in March It worked well until about two months ago. Over the last 60 days it started to report my resting heart rate to be much lower than it really is. Then, it stopped working completely. I placed it in its charger and it never lit up. I kept it in the charger for more than 24 hours. I tried a soft reset a few times without success. Then I turnedIt off completely and it would never turn on. Do I have any options?

Fitbit versa stopped working

If your Fitbit Versa watch is stuck on a black screen or not turning on, the first thing that you need to do is to restart it. Many times, this simple fix would turn on the Fitbit watch. Restarting the watch will not delete your data. To restart your Fitbit Versa series watch , press and hold the physical button on the device for seconds until you see the Fitbit logo on the screen. Then release the button. You might see the Alexa popup when you are holding the button. Ignore that and keep holding the button. Tip : For other Fitbit watches, press and hold all the available buttons on the watch. That is, you might have two or three buttons on some watches.

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About to launch a warranty claim. Please, any ideas? What is their direct email? It was a Xmas present on Reply Fitbit is a terrible company and there should be a lawsuit for this so that customers can at least get a full refund for what they pay for these watches. It has been dead since then and no response at all.. Or their device would simply go dead, for no apparent reason, as dead as a dodo. For details about our warranty policy, see fitbit. I purchased 3 and the first one they replaced as it was defective within 12 months. Mine stuck at the logo won't do anything on versa 2. In response to SunsetRunner. This happened to me too. Tried unlinking it from the iPhone app, re-configured again but no luck still. I noticed about two weeks ago that it was not responding easily to touch on the start workout selection.

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In response to AZDevil. Sent from my iPhone. Hi there, RSpeagle. Sent from Outlook. To everyone with this issue, this is no joke. In fact Fitbit recommends that you do this from time to time. That is, you might have two or three buttons on some watches. No visible scratches and was clean. Report this post. In response to CiCiWalker. I tried it and it appears to be charging now. Shut off your phone and turn it on after minutes. Give it a thumbs up to show your appreciation! Accepted Solutions.