Fitbit heart rate not working

Welcome to the Fitbit community, Michaela! Sad to hear that you're having an issue with your Charge 5 not tracking your heart rate. First of all, please check if HR tracking is activated on your device. To do so just swipe down from the clock face to reach your device's settings.

Since the last update 2 weeks ago, the heat rate monitor on my versa 2 is not working. The LED lights on the back are not working. I have completed a full factory reset further to previous mails, but nothing has fixed it. Go to the Best Answer. Hi there, Tiramisu Welcome to the Community Forums.

Fitbit heart rate not working

My heart rate monitor stopped. Resetting did not work. Go to the Best Answer. Archangels Welcome to the forums! Glad to see that you were able to get your HR working again. For anyone who may be having a similar experience after updating to firmware version 1. You can resolve this by 'Clearing user data' found in the Settings app on the device. Please be sure to sync before you do this, but it is a pretty quick fix. Our team is looking into why this might be happening. Feel free to let me know if you run into any additional issues. Want to get more deep sleep? Join the discussion on our Sleep better forum. View best answer in original post.

Moderator Alum. I got same problem and solved it on my own.

Just got my Fitbit today and heart rate is greyed out when I swipe through and the testing bpm is constantly at 60 bpm. Go to the Best Answer. Hi, NinaButler , do you have an Inspire 2? If it is set to On clip the heart rate will not be available. To check this, squeeze your Inspire 2 I.

But why is your Fitbit not tracking heart rate in the first place? I have had to deal with heart rate not working accurately on my Versa 2. And while it can be such an inconvenience, the problem is equally easy to fix. Fitbit Versa 2, Charge 4, Inspire 3, Sense 2, and Charge 5 are examples of the best wearables on the market. Every latest Fitbit model has built-in heart rate sensors designed to detect a range of 30 to BPM. For the sensor to monitor and report accurate readings to the companion app, the watch must be in close contact with the skin. The band should not be too tight or too loose. And restarting the smartwatch is usually enough to fix the problem and get the device tracking your heartbeats again. You will see the Fitbit logo appear on the screen followed by the clock face to indicate that your Fitbit Charge device restarted successfully. If you are using a smartwatch in the Fitbit Versa or Sense Series but the screen is frozen, press the side button until you feel the smartwatch vibrate and the Fitbit logo appears.

Fitbit heart rate not working

As a Fitbit user, there have been times when the green light of the heart rate monitor on my Fitbit Versa just stopped working for no apparent reason at all. Being an obsessive person, and having gone through this issue with my Fitbit I found out every possible reason why this happens. On your Fitbit, go to settings and tap the heart rate to turn the heart rate monitor on. Also, clean the sensor side of your Fitbit to improve contact with the skin. If you have a Fitbit Versa 3, turning the heart rate monitor on cannot be a fix because the heart rate monitor cannot be turned off in the first place in Versa 3.

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Only hope this is going to work! Hi Julia, Thank you for your answer and help. I'm about to try the fix mentioned with clearing user data through the app. Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Hi, NinaButler , do you have an Inspire 2? I am having the same issue beginning the same time frame. Welcome to the forums! Hi guys in the Customer Service dept, My Fitbit Inspire has suddenly stopped reading my hear rate 24 hrs ago. In response to bluepinecones. All good now! It is happening again. If not, try turning heart rate off, wait a moment, and turn it on again. Heart rate monitor is not working. Are the green lights flashing? Had the same problem.

When it comes to monitoring our health and fitness, wearable devices have become indispensable tools. Fitbit, a leading brand in the wearable technology industry, has gained widespread popularity for its range of fitness trackers and smartwatches. One of the key features that users rely on is the heart rate monitoring function, which provides valuable insights into their cardiovascular health and exercise intensity.

In response to Lornam5. The band is the original one. Post Reply. In response to Lenabyrd. Report this post. I just got mine 2 days ago and it worked great until on my way to work this morning. Recovery Runner. I did that on my device and it did not work. Steps and sleep are displaying fine on all 3 devices Once it's done, manually sync your Charge 5. Hi Julia , I got my new Fitbit yesterday, my old one broke.