Fitbit charge 5 not getting notifications

My Charge 5 keeps stopping receiving notifications from apps. I keep getting info about restarting the phone.

I personally have them turned off but I've just checked the App and can tell you where to find the settings for it. Go to the Today screen in the App on your phone. Tap your profile picture, then Charge 5. There's also an option to get notifications from the App itself. Just went through this with my wife's last night. For something that is "new" there are a whole lot of bugs. DND and sleep mode off.

Fitbit charge 5 not getting notifications

Go to the Best Answer. Thanks for letting me know about your Charge 5 and to work on this together, may I know if the Sleep Mode and DND settings are turned off? If these settings are on, your tracker won't vibrate or turn on when receiving any type of notifications. You'll find more details about these settings here. View best answer in original post. Both my sleep mode and DND modes were on. When I turned them off I started receiving notifications again. Such a relief! I thought my charge 5 was defective. You're very welcome! I'm glad the suggestions shared above worked for you and I hope you can keep enjoying the experience with your Charge 5. Keep up the super stepping! None of these suggestions worked for me to get my notifications back on my Charge 5. Is there something else I can try?

I tried all advises in the manual etc. When sleep mode is on:.

Ever since I updated to iOS 17 it might have been All other app notifications, as well as phone call notifications, are working to my Fitbit. I have done a restart on my Fitbit as well as a restart with it plugged into the charger with pushing the button on the charger plug 3 times. I have also turned my Bluetooth off and then on, forgot my device and re-synced. Any other thoughts? Thank you.

The Fitbit Charge 5 is a useful fitness band with cool features like contactless payments via Fitbit Pay. It also supports calls and app notifications you can enable and receive from your phone. But, many users are complaining that they are having different issues with alerts on this band. The first and most important thing you should do is, enable and set up the notifications correctly. Follow the steps mentioned below to enable and receive notifications without any trouble:.

Fitbit charge 5 not getting notifications

Love your Fitbit but not receiving any text messages, notifications, or incoming call alerts from your phone to your Fitbit? Tried everything but left wondering how you can get your Fitbit to show your text messages and other notifications and alerts. Many Fitbit owners including me complain that notifications have stopped working, regardless of the type of device, impacting both iPhones and Android devices.

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I've restarted phone and fitbit. Such a relief! Have already done a reset on the Charge 5. What's up Fitbit? Try receiving a call or text notification to test your tracker. It then comes up with an error on the app with "notification service not running, a Phone restart is required etc. Progression Runner. Our screens are different. Once that is done, try setting up the notifications one more time. I have done all of these steps twice including the hard reset using the charger. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. I have not received any texts, whether they be iMessages or non. I have an Android phone. Showing results for. Ti invito a partecipare nelle nostre discussioni!

Enabling and receiving notifications on your Fitbit isn't as straightforward as on other devices.

Moderator Edit: Merged replies. Start a new one or visit our Help Center. Report this post. Both my sleep mode and DND modes were on. Are you around? Accepted Solutions. Learn more. Thanks for letting me know about your Charge 5 and the steps you've tried so far. You need to go to the app, on first screen tap on the star like wheel on the upper left, on the next screen, tap on the Charge 5, on the next screen scroll down and tap on Notifications. Turn on suggestions.