Fitbit charge 3 troubleshooting

Have had a Charge 3 for about 2 months and have already had more issues with it than the entire time I used my Charge 2.

Home » Technology. The Fitbit Charge 3 is possibly among the best fitness trackers around, but it is not without issues. Users affected by the Fitbit Charge 3 blank screen issue have taken to social media platforms and Fitbit forums to complain about the issue. The issue appears to be quite widespread as one of the threads on the Fitbit forum carries hundreds of comments and thousands of views. FitbitSupport my new Charge 3 seems to be frozen. Is there a way to reset it? For some, the Fitbit Charge 3 blank screen issue is resolved after the device is put on charge.

Fitbit charge 3 troubleshooting

There seems to be a common problem where the display on the Charge 3 stops working. Some people including me have found that restarting fixes this:. I appreciate all the efforts in trying to fix this display issue by yourself. Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team , for them to take a deeper look at this. Please keep an eye on your inbox for further instructions. Keep me posted. If you like something I recommended, I encourage you to mark that reply as "Best Answer". Please be aware of your inbox for further assistance. I hope this helps, let me know the outcome. Changing the display did work for me This is really annoying. I have gone back and forth with you all 4 times already and the first 3 units were bricked for some unknown reason. It was a big mistake for you to release this device without some way to hard reset it by an external connection such as the USB cord Thanks for the information and the feedback provided bbneo.

If you have updated your band and are experiencing issues, consider factory resetting your device.

This Fitbit Charge 3 that I have is not responding. I was wearing it and I went to look at the time, and the screen was just black. The screen is completely black, but I know it's on because there is a flashing green light at the bottom and when I plug it in to charge it vibrates. Everything is on, but the screen is completely black. I've tried pressing and holding the button on the side while it's plugged in, but that doesn't work either. Any advice as to what I should do? Go to the Best Answer.

Perform a reboot without losing your activity data. Jump to a Section. This article explains how to restart or factory reset your Fitbit Charge 3—whether it's not syncing, isn't turning on when charged, won't track your steps, or is otherwise acting strangely. You have two options when it comes to restarting your Charge 3: Restart the device from your wrist or use a charging cable. Restarting your Fitbit and resetting your Fitbit are not the same. A restart clears temporary files, while a reset removes all your data so you can start fresh.

Fitbit charge 3 troubleshooting

View the manual for the Fitbit Charge 3 here, for free. This manual comes under the category smartwatch and has been rated by 19 people with an average of a 8. This manual is available in the following languages: English. Do you have a question about the Fitbit Charge 3 or do you need help? Ask your question here. The display of my Fitbit Charge 3 is not working the screen is completely black , but the rest is functioning normally vibration and information on the app.

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Woke up this morning and no display but it was working because my alarms were going off. For now, there is no information if Fitbit has any plans to add more watch faces. Try wearing the tracker on your other arm or on the inside of your wrist. For some, the Fitbit Charge 3 blank screen issue is resolved after the device is put on charge. Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Step 7: The factory reset should have now occurred. In response to Skbyers. Thanks a lot for trying those steps to help your Fitbit. Called directly to Fitbit warranty line two days ago. The first and simplest kind of Fitbit Charge 3 reset is a restart. Potential solutions First, make sure you have a silent alarm set on your Fitbit device. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. I am going to close this thread since it became off-topic, but if there is anything else we can help you with, please don't hesitate to start a new topic.

The Fitbit Charge 3 remains one of the best all-around smartwatches on the market, particularly within its affordable price range. In this article, we explain how to reset Fitbit Charge 3, including how to perform a simple restart and how to perform a factory reset. Depending on the nature of your problem, you may need one rather than the other, although either way, this guide should get your device running normally again.

The Charge 6 battery is draining too fast If you just activated your Charge 6, you can expect a higher-than-normal battery drain for the first few days. Your tracker should restart after you see a smile icon and feel a vibration. After you see the logo, unplug your tracker from the charging cable. Helen Western Australia Want to discuss ways to increase your activity? Fitbit Charge 4: When your Fitbit Charge 4 is turned on, press and hold the side button for eight seconds. Try wearing the tracker on your other arm or on the inside of your wrist. Thanks for the heads up NellyG. Press and hold the side button on your tracker for four seconds. In response to craw4ds. Yes this is very frustrating, my Fitbit is only 5 months old! Thank you:. Tap a clock face to see a detailed view. Some Fitbit Charge 5 owners have noted a recent uptick in device battery drain. Now it just tracks and vibrates. Joycedelva: I suggest trying a couple times.