Fitbit app crashing

Android version 7. Go to the Best Answer. Hello ysadgameturesgood to see you here in the Fitbit Community! My apologies for the late response.

Android app has been crashing since update. When I try to open it immediately pops up a grey box saying "fitbit keeps stopping" and gives 3 options app info, close app, and send feedback. I've tried restarting my phone and uninstalling and reinstalling the app. Neither have worked. Agent said my device might not be compatible, but according to the website, it should work if my phone has android 10 update and my device is not listed as one of the ones known to have issues e.

Fitbit app crashing

Have latest version of app from apple App Store and use Fitbit Alta please can you advise if a fix is in progress? Go to the Best Answer. Hi Fittish. I'm glad to see you on board. Thanks for letting me know about the Fitbit app, as well for making sure it's updated. This sounds odd and to look into this may I know if it crashes just when trying to sync? Or does it happen after opening the app? Also, please let me know your iPhone's model. In the meantime and to work on this situation, I'd recommend to give a try to the following steps:. View best answer in original post. If I have internet connection on the app crashes just after opening but if both internet and Bluetooth are off the app launches and crashes on syncing when the internet connection is switched back on.

App worked for 10 days and it has started crashing.

Every day when I open the Fitbit App on my phone it immediately closes. I have to go to App Management, uninstall the Fitbit App then reinstall from Google Playstore and go through the tedious procedure of allowing everything. Many have complained about this. When is Google going to solve this software problem? Moderator Edit: Clarified subject. Hello there, BKKfarang. Welcome to the Fitbit Community Forums.

The fitbit app on my iphone 6, opens and will sync but then spontaneously closes. At first it wouldnt sync but after I synced my fitbit on my pc, it would sync on the app before closing. Hello ttak2 , have a warm welcome to the Fitbit Community, it's great to have you on board. Usually, when the app crashes is because it hasn't been updated lately. Please go to the App Store and tap on the Updates tab.

Fitbit app crashing

My app keeps crashing. First it opened for a second and then crashed. After reinstalling it, I was able to sync it but then it crashed again. Now it's back to crashing after 1 second again. My app is current. My android phone should support it and my OS is current. Is there something wrong with the app or how can I fix this issue?

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Go to the Best Answer. I am on ios. I'm glad it's not just me. Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! My iPhone 6 with up to date IOS cannot be used with my fitbit app under the tracking components. Looking forward to your replies. In response to PDBaba. Spoiler Highlight to read Update. What will be shown to you before it closes down? View best answer in original post. Once you are there, clear the app cache and data and proceed to "Force Stop" the app This may vary depending of the Android device and the OS version.

Update: Fitbit 's servers now appear to be completely back to normal, and according to DownDetector, user reports suggest that there are currently no problems with the company's services. Original story follows. If your Fitbit won't sync correctly, you're not alone.

Or, is it some server problem? Please help. Fitbit Moderator. Customer support could not find a fix. I have tried going to the iOS help section of the community, but it just tells me "Access denied". I also own a Versa, but I've had it for a couple of months now with no issues as well as having had an Alta beforehand for over a year and not experiencing any sort of problems like this. Android user, had a week. I checked the last two weeks and this is the only report about the app crashing. Connected to wifi. Start a new one or visit our Help Center. Start a new one or visit our Help Center. Show only Search instead for. I have done everything and the app is still crashing. I hope the rest of your day is amazing and as always Happy Stepping!