Figs apparel

FIGS is a founder-led, direct-to-consumer healthcare apparel figs apparel lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals.

Initially, they sold their product out of the parking lots of hospitals, getting feedback from staff. The company headquarters are in Santa Monica , California. In November , a California jury rejected all claims made by a competitor as "not valid" in a lawsuit alleging FIGS had "false advertising and misleading business practices. FIGS sells scrubs, other medical clothing and associated products, including scrub tops, scrub pants, underscrubs, lab coats, activewear, and loungewear. All sales are online, via the company's website.

Figs apparel

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Santa Monica, CaliforniaU. Retrieved June 14,

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One awesome week. Forever-awesome FIGS. Our scrubs combine function, comfort, durability and style in a variety of colors and fits. Skip to content Your browser is out-of-date. Chrome Firefox Opera Safari. Exclusive Sample Sale. Shop All.

Figs apparel

Skip to content Your browser is out-of-date. Chrome Firefox Opera Safari. Exclusive Sample Sale. Shop All. Scrub Tops.

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Retrieved 15 April Toggle limited content width. What was the impetus for starting your CX program? They go hand in hand and are very complimentary of one another. I really think the success of our CX program is defined by our customers. You're minutes away from getting feedback! Delighted is a key part of our Voice of the Customer program. Our customers are such wonderful people and they do so much for their patients. We branded a previously unbranded industry and de-commoditized a previously commoditized product—elevating scrubs and creating premium products for healthcare professionals at an affordable price. They apologized". It contracted the production of over one million N95 masks and also donated them to hospitals and medical professionals. Wall Street Journal.

Skip to content Your browser is out-of-date. Chrome Firefox Opera Safari. Exclusive Sample Sale.

So, their loyalty to FIGS and their feedback has always been supremely important to our success. Delighted is a key part of our Voice of the Customer program. Can you tell us about your role? Delighted really helps you focus on NPS and make using and acting on the score, a breeze. Have you seen any fluctuations in NPS over time? NBC News. Retrieved You're minutes away from getting feedback! That data is then filtered down throughout the organization, so everyone understands what our most loyal and passionate customers love about FIGS. Retrieved 24 May Public company.

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