Eufy homebase 2 red light meaning

This article is to help you find the cause and correct it. Boot Up Process.

I had this setup for closer to a month and suddenly last Thursday the status light switched to red. I tried to hard reset after about 14seconds pushing down the reset button it says unable to connect to internet. I have ruled out the connection problem. The ethernet cable works, so does the internet on that ethernet cable. Removed the static ip address assigned to the homebase. Still no success.

Eufy homebase 2 red light meaning

AnkerSupport My Homebase was showing a solid red light this morning. Solid red light does not turn white. Please advise! If so you might contact support eufylife. Springfield what does it say on the app? I think home base is not connected to internet, not sure what is blocking it. You pretty much did all the trouble shooting. Have you tried this: Hold the reset button on home base for few seconds, it will reset it and might work. Be Careful as it might format the SD card and wipe the videos. Glad it worked out for you. Continue to enjoy your eufycams. Oh oh something is not going well here, I better leave it to support eufylife. Contact them and they should be able to assist you. Strangely, the WiFi connected devices are all still connected.

I am also having a problem with the red light. We're happy to assist you whenever you need us. Ice1 April 24,pm 7.

Homebase 2 brand new just out of the box , Stuck on a constant solid red light. Tried all of the trouble shooting and the light will not change. Device appears frozen. When I disconnect router it acknowledges there is no internet connection. Frustrating and disappointing. Any advice would be great.

Homebase 2 brand new just out of the box , Stuck on a constant solid red light. Tried all of the trouble shooting and the light will not change. Device appears frozen. When I disconnect router it acknowledges there is no internet connection. Frustrating and disappointing.

Eufy homebase 2 red light meaning

This article is to help you find the cause and correct it. Boot Up Process. HomeBase takes about one minutes to boot up; after HomeBase has finished booting up, the LED will turn from red to white. Please do not disrupt the process. Ethernet Cable Connection. Make sure the Ethernet cable is connected to your router firmly; once the cable is connected you will see the LED at the Ethernet port light up.

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I have 2 x Homebase 2 and one works and the other is always red. Sufficient Power Make sure you use the original or a 12V-2A equivalent power adapter. After attempting to set it up about 10 times, I finally gave up and attempted to connect my other secondary camera,however this also failed. AnkerSupport My Homebase was showing a solid red light this morning. You may have to go through inital setup again for homebase and add devices back again. Frustrating and disappointing. The support team is not much use either. We are not the support. The symptoms were the following: Initial error in the app when updating camera settings Error After factory resetting HomeBase2 the inability to connect to app after flashing blue lights After rebooting and factory resetting HomeBase2 solid red LED and inability to connect to app I confirmed the MAC address of my HomeBase2, and was able to ping the device on my network througout these troubleshooting stages. Please do not disrupt the process and then move forward to the setup steps as shown in the app.

This homebase 2 is the replacement for another that you originally purchased.

Give the plugs and the sockets from time to time a cleaning as well. Then I tried to setup my 2nd camera and it could not be discovered. App showed disconnected. Springfield April 27, , am Ric March 27, , pm 3. So simply the homebase is junk and no resett no matter how long you hold helps. Springfield April 24, , pm 4. Got an engineer coming out to hopefully fix it. Get in touch with support eufylife. Need to get it working asap or will need to return it. HomeBase takes about one minutes to boot up; after HomeBase has finished booting up, the LED will turn from red to white.